Remote Customer Chat Assistant (m/w/d) - Internationales E-Commerce Team

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TYPE OF WORK

Full Time

SALARY

2$-3$ and com Bonus

HOURS PER WEEK

48

DATE UPDATED

Aug 15, 2026

JOB OVERVIEW

Our growing international E-Commerce team is looking for a reliable person to take care of our English speaking customers in chat. You'll handle the daily conversations, build real relationships with our regular customers and make sure everyone feels well taken care of. No call center stress, just relaxed, personal chats.

responsibilities
1. Answer customer questions in chat in excellent English
2. Hold active, natural conversations instead of generic replies
3. Keep important customer info organized in our internal system
4. Work closely with your team lead and supervisor
5. Take feedback seriously and improve your performance every week

requirements
Excellent written and spoken English
Reliable, quick learner, no prior experience needed
Own laptop/PC and stable internet connection
Willing to work shifts, weekends included
Long term mindset, not looking for "quick money"

what we offer
Fair fixed salary plus performance bonus
Fully remote, work from anywhere
Training and ongoing coaching from your team
Growth path towards team lead / supervisor

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