Medical-Legal Virtual Receptionist (REMOTE)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Any

SALARY

Starting 6-7$/hr

HOURS PER WEEK

TBD

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

Medical-Legal Virtual Receptionist (REMOTE)

Graduates or students from top universities in the Philippines are HIGHLY encouraged to apply (UP, Ateneo, DLSU, UST, etc.), or experienced Medical VAs.

Pay Rate: $6.00 – $7.00 USD / hour

Shift: US Pacific Time (PST) — Operating on scheduled California Medical Evaluation days (Weekdays & Occasional Saturdays as needed).

About the Role
We are seeking a highly articulate, organized, and confident Virtual Receptionist to act as a vital remote assistant to our California Doctors on Qualified Medical Evaluator (QME) evaluation days.

In this role, you will be the real-time operational bridge between applicants (patients), doctors, and our core management team. You will handle live day-of communications, track applicant attendance and evaluation status, flag no-shows immediately, and ensure our AI scribing software is actively running, verified for accuracy, and properly filed for every case.

Key Responsibilities
1. Applicant Attendance & Status Tracking:
- Track applicant (patient) check-in times, evaluation progress, and check-out status in real-time across all scheduled appointments.
- Immediately flag and report no-shows, late arrivals, or cancellations to the doctor and admin team according to protocol.
- Maintain accurate live logs of evaluation day activity and patient status updates.

2. Live Evaluation Day Coordination:
- Serve as the doctor’s right-hand assistant on evaluation days—managing patient intake workflows, doctor alerts, and schedule flow.

3. Patient & Doctor Communications:
- Handle professional, friendly, and clear communications with California applicants, law firm representatives, and evaluating physicians via phone, chat, or video call.

4. AI Scribing Management & Filing:
- Ensure AI scribing software is properly initiated and active during doctor-applicant evaluations.
- Verify audio capture clarity and review AI-generated notes for accuracy.
- Make minor formatting adjustments as needed and ensure final transcripts and reports are properly uploaded and filed in our system.

5. Team Collaboration:
- Maintain real-time sync with our US-based ops team to flag missing legal paperwork, schedule adjustments, or immediate doctor requests.

Candidate Requirements (IMPORTANT: PLEASE READ)
1. Native / Near-Native American Accent: Exceptional spoken English skills with a clear, natural American accent (Mandatory & Non-Negotiable).
2. Confidence & Poise: Outstanding communication skills with the ability to maintain composure and authority when interacting with US doctors, law firms, and applicants.
3. Meticulous Organization: Strong multitasker who can track real-time attendance, monitor AI tools, and keep patient records organized under fast-paced conditions.
4. Educational Background: Graduates or students from top Philippine universities (UP, Ateneo, DLSU, UST, etc.) or applicants with strong healthcare/medical VA backgrounds are preferred.

Technical Setup:
1. High-speed, reliable fiber internet.
2. Professional noise-canceling headset (USB with active noise cancellation).
3. Dual-monitor setup preferred (for simultaneous patient tracking and system management).
4. Backup power source (UPS/generator) and backup internet connection.

How to Apply (IMPORTANT: READ CAREFULLY)
To be considered for this position, you must submit a GOOGLE DRIVE LINK to the following:
1. Updated Resume (PDF format).
2. Short Video Introduction (1–2 minutes max) via Loom or Google Drive link covering:
- A brief introduction about yourself and your educational background.
- Why you are a perfect fit for a fast-paced, real-time Virtual Assistant role supporting US doctors and tracking patient clinic flows.
3. Diploma/TOR.

Note: Please ensure your video is recorded in a quiet environment with your camera turned on.

?? STRICT APPLICATION NOTICE:

Applications that do not meet all requirements, fail to include a video, or submit a generic/reused video will be automatically disqualified without review. Clear, authentic American English pronunciation is strictly required.

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0007
Controller Execution Time ( Jobseekers / Job )  0.0394
Total Execution Time  0.0406
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,516,136 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Medical-Legal-Virtual-Receptionist-REMOTE-1709584
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0344 seconds)  (Hide)
0.0003   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1709584
 LIMIT 1 
0.0009   SELECT *
FROM `employers`
WHERE `employer_id` = 446405
 LIMIT 1 
0.0015   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1709584
AND `misc`.`idIS NULL 
0.0005   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-08-18',ej.date_added) duration_daysDATEDIFF('2026-08-18',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-18',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1709584' 
0.0002   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1709584 
0.0007   UPDATE employer_jobs SET hit_counts '***Aug-14-2026=501***Aug-15-2026=603***Aug-18-2026=1' WHERE job_id'1709584'  
0.0006   UPDATE employer_jobs SET monthly_hits '***Aug-2026=1105' WHERE job_id'1709584'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1709584' AND status LIKE 'sent%' ORDER BY id DESC  
0.0002   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1709584 
0.0282   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '446405'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0002   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)