Legal Intake Specialist; Inbound Sales Qualification Agent for Law Firm Mon-Fri 8am-4pm ET, 4 days/week

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

576USD/month

: HOURS PER WEEK

32

: DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

$4.5USD/hr * 8 hours * 4 days a week = $144USD/week = $576USD/month = ~35,000PHP/month
Just 32hrs per week live on the phones working 4 days a week. This is the minimum amount of hours, sometimes shifts require more hours.
Sometimes I will need to swap your Thursday shift for Friday shift but it is dependent on call volume.

I have already hired 6 past freelancers from onlinejobs.ph and they are happy and successfully fulfilling this role.

Requirements
- Must have experience doing Legal Intake (MVA, Mass Tort, SSDI, or other forms)
- Must have at least 3 yrs of experience working in a call center / BPO
- Between 3 - 8yrs of work experience (we find people with too much call center experience often deviate too much from the script)
- Must have a headset with clear audio quality
- Must have a quiet room with minimal background noise
- Must have a reliable internet connection; even better if you have power station to prevent outlet
- Must be live on Slack and responsive during your shift
- Must maintain a call pickup time of under 5 seconds throughout the shift

Preferred Candidate
- Women candidates preferred, from a vocal quality, and empathetic phone voice perspective
- If you have done outbound MVA campaigns before, absolutely apply as we want to interview you.
- If you have worked in the legal industry before, and specifically MVA please mention as this is highly valued
- If you have worked as a Call Support Team Lead, Manager, or Trainer in the past, this experience is highly valued, mention in your recording.

DO NOT APPLY UNLESS YOU MEET ALL THE REQUIREMENTS ABOVE

Ideal Candidate Stories
- A strong team member did outbound MVA campaigns for a legal intake call center, dialing a lead list daily and then transferring to manager upon qualification. She was able to pass the call scripting interview with 0 mistakes, and she hit the ground running immediately. If you have similar experience, you can do this job.
- Candidate B spent 5yrs+ working in a BPO, was promoted from Agent, to SME, to Team Lead, then wanted to transition to freelance and WFH job. They worked doing Social Security Disability Insurance calls for Americans which is pretty similar to what we do here since we do personal injury law.

Main Responsibilities
- Answer inbound calls quickly during your shift
- Ask the four qualification questions provided in the script
- Follow the script closely and consistently
- Quickly transfer qualified leads to a manager
- Fill out a short Google Form with the caller’s information
- Record each call/lead in the daily report
- Stay active and responsive on Slack during your shift

Breaks
- No breaks during the shift, minus quick bio breaks

Success Metrics

Your success will be measured by:
- No missed calls during the shift
- Number of successful transfers
- Accuracy of call notes and Google Form submissions

Average handling time and first-call resolution are not relevant for this position. The priority is answering calls quickly, qualifying leads accurately, and transferring qualified leads to a manager.

JOB APPLICATION STEPS (IF YOU DO NOT FOLLOW, WILL BE AUTO-REJECTED)
- Follow the instructions on this google doc
---------- /document/d/1341cYEd2a928iXoBCVT6zm1WCh0AoD4GVapJKAucKgE/edit?usp=sharing
Subject line: Legal Intake Specialist — [X years of experience]
- Only include 3 things in your message. Vocaroo recording + google drive link to resume + the names of any law firms you've worked in the past
- Can include other things if you feel its very important to review (I read every application)

Work
- I will conduct interviews the week of August 17th
- First round interview is a 15min roleplay with a script
- Then we will do a 2hr paid trial to ensure cultural fit (we value honesty and speed)
- Then you will do a 4hr paid first shift to ensure your can take the calls with no issues
- Then you will receive the offer for the job.
- After that I will pay you monthly on the 1st of each month via Wise

SKILL REQUIREMENT

Inbound Sales

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0123
Total Execution Time	0.0136

GET DATA

No GET data exists

MEMORY USAGE

1,511,200 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Legal-Intake-Specialist-Inbound-Sales-Qualification-Agent-for-Law-Firm-Mon-Fri-8am-4pm-ET-4-daysweek-1709461

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0070 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1709461 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 702783 LIMIT 1
0.0003	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1709461 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-19',ej.date_added) duration_days, DATEDIFF('2026-08-19',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-19',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1709461'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1709461
0.0010	`UPDATE employer_jobs SET hit_counts = '*Aug-14-2026=240Aug-15-2026=42**Aug-19-2026=1' WHERE job_id= '1709461'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Aug-2026=283' WHERE job_id= '1709461'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1709461' AND status LIKE 'sent%' ORDER BY id DESC`
0.0002	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1709461
0.0020	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '702783' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1787103416
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Legal-Intake-Specialist-Inbound-Sales-Qualification-Agent-for-Law-Firm-Mon-Fri-8am-4pm-ET-4-daysweek-1709461
csrf-token	b53493e54f2704b5365b1ea97737f98b
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.122
HTTP_DNT

Legal Intake Specialist; Inbound Sales Qualification Agent for Law Firm Mon-Fri 8am-4pm ET, 4 days/week

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?