Customer Success Specialist – Great English & Zoom Skills

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TYPE OF WORK

Full Time

SALARY

$500 USD / Month

HOURS PER WEEK

TBD

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

We are looking for a friendly, confident, and professional Client Success Specialist to help clients inside our YouTube training program.

This is a client-facing position with regular Zoom calls, so excellent spoken English and being comfortable and professional on camera are VERY important.

You do NOT need to already be a YouTube expert. We will train you on our program and YouTube strategies.

What You'll Do
Host Zoom support calls with our clients
Answer client questions in our private online community
Learn our YouTube training and help clients follow it
Help clients solve problems and understand what they should do next
Provide a friendly and professional experience for our clients
Most Important Qualifications

We're looking for someone who is naturally comfortable talking to people on video.

You should have:

Excellent spoken and written English
Strong communication and conversational skills
A professional and confident presence on Zoom
A good webcam with clear video quality
A quality microphone with clear audio
A professional, well-lit environment for Zoom calls
Reliable high-speed internet
A friendly, positive, and patient personality
The ability to learn new information and explain it simply
Strong reliability and attention to detail

If you have experience in customer success, sales, Zoom sales calls, teaching, coaching, account management, or other client-facing roles, we would especially like to hear from you.

Previous YouTube experience is a PLUS, but it is not required. We can teach you the YouTube side of the position.

Compensation & Schedule

$500 USD per month

This is a full-time position with a flexible schedule, although you will need to be available for scheduled Zoom calls with clients.

How to Apply

Please send us a short message telling us:

A little about yourself
Your experience speaking with customers or clients
Any experience you have doing Zoom calls, sales calls, customer success, teaching, or coaching
Any experience you have with YouTube

You do not need to send a video with your initial application.

If we think you may be a good fit, we will ask you to send us a short introduction video.

Because this is a video-based client-facing position, we'll be looking at spoken English, communication skills, video quality, audio quality, lighting, and overall professionalism when reviewing the introduction video.

We look forward to hearing from you!

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