Executive & Operations VA (Marketplace + E-commerce Experience Required)

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TYPE OF WORK

Full Time

SALARY

900

HOURS PER WEEK

TBD

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

ABOUT THIS ROLE

This is a personal VA role supporting an individual entrepreneur across multiple ventures: watch trading, furniture reselling, monstera/plant sales, and a patches & pins e-commerce brand. The person you're supporting moves fast, has high standards, and is deeply invested in each business — this is not a corporate inbox management job.

We are looking for someone who has actually done marketplace selling work before — real listings, real buyers, real inventory. You'll be trusted with all three from day one. The goal is to remove the principal from the repetitive parts of the workflow so they can focus on sourcing, strategy, and growth.

Important: this role requires excellent, stable internet and a professional video-call setup. You'll be on regular check-in calls and occasionally client-facing. If your connection drops or you can't present yourself clearly on camera, this is not the right role — please don't apply.

WHAT YOU'LL BE DOING

Watches — Core Workflow
• Add newly purchased watches to the CRM and iCloud inventory folder with complete, accurate details
• Prepare watch descriptions using provided templates and research (history, specifications, model context)
• Upload listings to Chrono24, Grailzee Pro, eBay, and the Shopify website — images, descriptions, pricing
• Monitor and reply to buyer inquiries using approved message templates; escalate non-standard situations
• Perform weekly price checks: review recent sold comps, update CRM with current market notes
• Flag watches needing service or authentication and move them to the correct stage in the CRM workflow
• Keep folder structure and CRM diligently updated — every piece accounted for, every status current

Furniture & Plants
• List and relist furniture on Craigslist, Facebook Marketplace, and OfferUp — write descriptions, set pricing, upload photos
• Manage buyer messages, schedule pickups, and follow the reply templates provided
• Apply the same rhythm and discipline to succulents/plants and Squarespace site updates as needed

Patches & Pins — National Park Distribution Push
• Research management companies that operate gift shops inside national park visitor centers
• Build a contact database: company names, buyer contacts, distribution center info
• Draft and send outreach using approved templates; track responses and follow-up cadence

Social Media & Content
• Post to Instagram, Facebook, and TikTok from a provided image/video library
• Draft captions and post copy using ChatGPT/Claude based on brand voice guidelines
• Research watch brand and model histories for blog-style write-ups and social content

Photography & Research Support (As Needed)
• Follow the established photo editing workflow: watermarking, cropping, light adjustments
• Conduct structured research projects and scheduled outreach with reliable follow-up

YOU'RE A GREAT FIT IF YOU...
• Have 3+ years of hands-on experience selling or managing listings on real marketplaces (eBay, Facebook Marketplace, Craigslist, OfferUp, Shopify, Chrono24, or similar) — tell us which ones and what you sold
• Have personally managed inventory records and buyer communication — not just data entry
• Are detail-obsessed: you notice the wrong file name, the stale CRM status, the price that's off by $50
• Write clear, professional English and can represent a premium brand to buyers
• Use AI tools (ChatGPT/Claude) as a productivity layer, with a human check before anything ships
• Have a fast, WIRED internet connection with a backup option, and a quiet space with a quality camera and mic for video calls
• Are engaged and present on camera — our screening includes a video, and we're watching for energy and professionalism, not just answers

IN YOUR APPLICATION, PLEASE INCLUDE:
1. The marketplaces you've personally sold or listed on, and roughly how many listings you've managed
2. One product category you know well (watches a big plus — but furniture, collectibles, or plants count too)
3. Your internet speed (download/upload) and whether it's wired
4. Please add Rockstar in your Message.

POTENTIAL TO GROW INTO
• Full ownership of the listing and inventory operation across all ventures
• Managing the photography and content pipeline
• Coordinating future hires (photographers, editors, other VAs)

SKILL REQUIREMENT
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