Operations & Client Success Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$1,200 per month

HOURS PER WEEK

30

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

ScalePoint CPG (Consumer Product Goods) help emerging brands move from first placement to national distribution through hands-n sales execution, strategic partnerships, and measurable growth. ScalePoint was built from real operating experience - not theory. We exist to help brands avoid the most expensive mistakes in consumer goods: scaling too early, incorrectly, or scaling without systems. We are a small growing team working to ensure that our brands receive excellent service.

Core Objective
Own the operational execution behind ScalePoint's retailer relationships and client success by managing buyer follow-up, maintaining accurate CRM and reporting systems, producing client-ready reports, monitoring compliance deadlines, and preparing monthly financial and business performance reviews for leadership.

This role ensures nothing falls through the cracks—from retailer meetings and buyer communications to client reporting, financial reviews, and internal operational tracking. Knowledge in CPG is preferred.

Responsibilities
Retail operations - review compliance tracker for deadlines, maintain retailer dashboards, produce weekly follow-up status reports, produce monthly client reports

Maintain the retail pipeline - audit follow-up sequences, produce pipeline moment reports, prepare buyer meeting books for trade shows and retailer event.

Leadership Reporting-provide leadership with weekly operational summary

SKILL REQUIREMENT
Brand Management English Proficiency Operation Management
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0007
Controller Execution Time ( Jobseekers / Job )  0.0099
Total Execution Time  0.0112
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,483,336 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Operations-Client-Success-Manager-1709373
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0048 seconds)  (Hide)
0.0003   SELECT *
                                FROM exrates
                                WHERE rate_name = 'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1709373
 LIMIT 1 
0.0003   SELECT *
FROM `employers`
WHERE `employer_id` = 965245
 LIMIT 1 
0.0004   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1709373
AND `misc`.`id` IS NULL 
0.0004   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-18',ej.date_added) duration_days, DATEDIFF('2026-08-18',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-18',ej.date_added) <= 14 ))
                                   AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1709373' 
0.0002   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1709373 
0.0007   UPDATE employer_jobs SET hit_counts = '***Aug-14-2026=1001***Aug-15-2026=56***Aug-17-2026=1***Aug-18-2026=1' WHERE job_id= '1709373'  
0.0006   UPDATE employer_jobs SET monthly_hits = '***Aug-2026=1058' WHERE job_id= '1709373'  
0.0003   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1709373' AND status LIKE 'sent%' ORDER BY id DESC  
0.0002   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1709373 
0.0003   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '965245'
AND `date_added` >= '2022-06-08' 
0.0003   select * from teasers 
0.0002   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)