Vendor Management & Transactional Procurement

POSITION DESCRIPTION
Roles:
1. Vendor Management staff
2. Transactional Procurement staff

Company: Logic Minds
Employment Type: Full-Time
Location: Work From Home – Philippines-Based
Working Hours: Australian Business Hours
Reports To: Logic Minds Management


ABOUT LOGIC MINDS
Logic Minds is an Australian company committed to building long-term relationships with our customers, suppliers, and staff. We believe strong relationships are built through trust, accountability, responsiveness, and consistently delivering high-quality work from end to end.
Our aim is to create sustainable partnerships that provide value to our customers while maintaining high standards across our suppliers, processes, and services.

Logic Minds is built around five key pillars:
Reducing our clients’ expense bases
1. Sourcing sustainable products and services that support long-term relationships
2. Never compromise on quality
3. Future-proofing company processes by implementing scalable controls and processes
4. Respect, Respond and React to all customer needs
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ABOUT THE ROLES
Logic Minds is seeking an experienced and proactive Vendor Management & Transactional Procurement staff to join our team in a work-from-home capacity.
This role will be responsible for managing and strengthening relationships with suppliers and vendors while ensuring Logic Minds consistently achieves the best combination of cost, quality, service, reliability, and value.
This is a hands-on role that requires someone who is highly organised, process-driven, and confident in communicating with both vendors and senior stakeholders.
The successful candidate will work closely with suppliers, internal stakeholders, customers, and senior executives to ensure vendor relationships are effectively managed, and that agreed standards, pricing, service levels, and quality requirements are consistently met.
The ideal candidate will also be comfortable working independently from home, managing competing priorities, identifying issues before they become problems, and taking ownership of finding practical solutions.

CORE VALUES
The successful candidate will be expected to demonstrate Logic Minds’ core approach in every aspect of their work:
• RESPECT
Treat customers, suppliers, colleagues, and stakeholders with professionalism and respect.
• RESPOND
Communicate promptly, clearly, and professionally.
• REACT
Take action, solve problems, and follow matters through to completion.
KEY PERFORMANCE OUTCOMES
Success in this role will be measured by the individual’s ability to:
• Build and maintain strong, reliable vendor relationships.
• Achieve competitive pricing and measurable cost savings where appropriate.
• Maintain high supplier performance and quality standards.
• Resolve vendor and customer issues quickly and effectively.
• Ensure vendor documentation and records are accurate and up to date.
• Maintain strong communication with Australian clients, suppliers, and senior stakeholders.
• Identify and implement process improvements.
• Demonstrate strong attention to detail and accuracy.
• Consistently meet deadlines and agreed deliverables.
• Work independently while keeping management appropriately informed.
• Contribute to scalable and sustainable vendor management processes.
• Support Logic Minds’ commitment to Respect, Respond and React to customer needs.

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KEY RESPONSIBILITIES
1. Vendor & Supplier Relationship Management
• Develop and maintain strong, professional relationships with vendors and suppliers.
• Act as a key point of contact for vendor-related matters.
• Communicate regularly with suppliers to maintain strong working relationships and ensure expectations are clearly understood.
• Manage supplier queries, concerns, escalations, and service issues promptly and professionally.
• Build long-term supplier partnerships aligned with Logic Minds’ business objectives.
• Ensure suppliers understand and consistently meet agreed requirements and expectations.

2. Pricing, Quotes & Cost Management
• Source and obtain competitive supplier pricing, quotes, and proposals.
• Review supplier pricing and identify opportunities to reduce costs and improve value.
• Assist with price negotiations and commercial discussions with suppliers.
• Compare supplier quotes and assess overall value, not simply price.
• Monitor pricing changes and identify opportunities for savings.
• Maintain accurate records of pricing, quotes, supplier agreements, and relevant commercial information.
• Support Logic Minds’ objective of reducing clients’ expense bases through effective supplier management.

3. Vendor Performance & Quality Management
• Monitor supplier performance against agreed expectations, service levels, quality standards, and delivery requirements.
• Identify recurring vendor performance issues and implement appropriate corrective actions.
• Follow up with suppliers to ensure issues are resolved within agreed timeframes.
• Escalate significant or ongoing supplier issues to management when required.
• Maintain accurate vendor performance records and documentation.
• Ensure quality is never compromised in the pursuit of cost savings.

4. Vendor Compliance & Process Management
• Ensure vendor documentation, agreements, pricing, and other relevant records are current and accurately maintained.
• Assist in implementing and maintaining effective vendor management processes and controls.
• Ensure vendor-related procedures are followed consistently.
• Identify process gaps, inefficiencies, and risks and recommend improvements.
• Help develop scalable processes that can support the future growth of Logic Minds and its clients.
• Maintain organised and accurate vendor records and documentation.

5. Reporting & Data Management
• Maintain accurate vendor databases, spreadsheets, reports, and records.
• Prepare regular reports relating to supplier performance, pricing, costs, savings, and other relevant vendor metrics.
• Use Excel to analyse vendor data and identify trends, discrepancies, cost-saving opportunities, and areas for improvement.
• Ensure vendor information is accurate, current, and easily accessible.
• Provide management with clear and concise information to support decision-making.

6. Customer & Stakeholder Communication
• Work closely with internal stakeholders and customers to understand vendor-related requirements.
• Respond promptly and professionally to customer and stakeholder requests.
• Communicate effectively with Australian clients and senior executives.
• Manage sensitive or complex vendor and customer matters with professionalism and sound judgement.
• Ensure customer needs are respected, responded to, and acted upon in accordance with the Logic Minds values.

7. Continuous Improvement & Problem Solving
• Proactively identify opportunities to improve vendor management processes.
• Investigate issues and determine practical, sustainable solutions.
• Look beyond immediate problems to identify root causes and prevent recurrence.
• Recommend improvements to supplier processes, controls, and workflows.
• Support the ongoing development of efficient, scalable, and future-proof vendor management systems.
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ESSENTIAL EXPERIENCE & SKILLS
The successful candidate must have:

Communication
• Excellent English communication skills, both written and verbal.
• Strong professional communication and interpersonal skills.
• Confidence communicating with suppliers, customers, internal stakeholders, and senior executives.
• Ability to communicate clearly and professionally with Australian clients.

Customer Service & Australian Client Experience
• Previous experience in customer service, account management, vendor management, procurement, administration, or similar role is given a priority.
• Demonstrated experience working directly with Australian clients or businesses.
• Strong understanding of professional expectations when dealing with Australian customers and stakeholders.
• Proven ability to manage customer and supplier relationships professionally.

Excel & Data Management
• Excellent Microsoft Excel skills are essential.
• Ability to confidently manage, analyse, organise, and report on large amounts of information.
• Strong attention to detail when working with spreadsheets, pricing, supplier data, and reports.
• Ability to use Excel to identify trends, discrepancies, and opportunities for improvement.

Vendor Management
• Experience managing suppliers, vendors, contractors, or external service providers.
• Experience handling supplier communication, quotes, pricing, negotiations, performance, and issue resolution.
• Strong ability to balance cost, quality, service, and supplier relationships.
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PERSONAL ATTRIBUTES

Essential
The successful candidate will be:
• Self-motivated – able to maintain productivity and accountability while working remotely.
• Proactive – identifies issues and opportunities without always needing to be directed.
• Highly organised – able to manage multiple vendors, tasks, deadlines, and priorities.
• Independent – comfortable working autonomously from a home office.
• Confident – comfortable communicating with senior executives and experienced business stakeholders.
• Professional – demonstrates maturity and sound judgement when dealing with customers and suppliers.

Important
The successful candidate should also be:
• A fast learner who can quickly understand new systems, processes, products, and requirements.
• A strong problem solver who can investigate issues and develop practical solutions.
• Process-driven with a strong focus on consistency and accountability.
• Highly detail-oriented with excellent accuracy when managing vendor information, pricing, documentation, and reports.
• Commercially minded with an understanding of cost, value, quality, and supplier performance.
• Adaptable and able to manage changing priorities in a fast-paced environment.
• A strong relationship builder who understands the importance of trust and long-term partnerships.
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Work Requirements

Location
• Philippines
• Work From Home

Hours
• Full-time
• Monday to Friday
• Melbourne, Australia business hours
• 8:30am – 5:00pm Melbourne time (equivalent to 6:30 am – 3:00 pm Philippine time, subject to seasonal daylight savings changes)

Leave
• Holidays: 20 days paid holiday per year accrued
• Sick Leave: 10 days paid sick leave per year accrued, provided with a medical certificate
• Public Holidays: Australian Public Holidays

Equipment Required
• Reliable internet connection
• Modern computer/laptop
• Quality headset
• Quiet home office environment
• Backup internet/power supply required

Salary
o Probation 3-month period: 23,000 pesos
o After probation: 25,000 pesos
o Pay Cycle: 15th to 16th of each month, with salary paid on the 15th.
o Annual Increase: 1,000 PESO anniversary date
o Bonus: Additional Month Salary each DECEMBER (pro-rata).
Note: 13th month bonus is only applicable to staff who are still with the company on month of December.

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