Customer Service & Administrative Virtual Assistant (Real Estate Media)

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: TYPE OF WORK

Part Time

: SALARY

$4-6 (depends on the experience)

: HOURS PER WEEK

15

: DATE UPDATED

Aug 25, 2026

JOB OVERVIEW

We're looking for a friendly, reliable, and detail-oriented Customer Service & Administrative Virtual Assistant to join our growing real estate media company. This is a part-time remote position focused on providing excellent customer service by answering phone calls, emails, and text messages during our busiest afternoon hours.

You'll be the first point of contact for many of our clients, helping our photographers stay focused on shoots while ensuring customers receive prompt, professional support. You'll also be cross-trained on our media delivery process so you can provide backup coverage when needed, along with assisting with social media posting and other administrative tasks.
Schedule

Monday–Thursday: 2:00 PM – 5:00 PM Central Time
Friday: 1:00 PM – 3:00 PM Central Time
Approximately 14–15 hours per week

Responsibilities
?Answer incoming phone calls in a professional and friendly manner.
?Respond promptly to customer emails and text messages.
?Assist clients with scheduling questions, appointment updates, order status inquiries, and general support.
?Route complex issues to the appropriate team member when necessary.
?Monitor missed calls and return calls when appropriate.
?Learn and manage the media delivery process to provide backup coverage during vacations or absences.
?Create and schedule social media posts using company-provided content.
?Perform light administrative tasks and maintain accurate customer records.
Qualifications
?Excellent spoken and written English.
?Friendly, confident, and professional phone presence.
?Strong customer service and communication skills.
?Highly organized with excellent attention to detail.
?Ability to multitask and work independently.
?Reliable high-speed internet connection and a quiet work environment.
?Comfortable learning new software and company workflows.

Preferred Qualifications
A strong plus if you have experience with:
?Real estate or real estate media companies
?Quo
?Aryeo
?Social media management tools
?Similar CRM, scheduling, or customer service platforms

How to Apply
If you're interested in joining our team, please send us:
?Your resume
?A brief summary of your relevant experience
?A 1-minute video introduction telling us about yourself, your customer service experience, and why you'd be a great fit for this role.

To let us know you've read the entire job posting, please use the subject line: "R3P is the BEST".
The more points the higher the priority. Those who did not follow will not be reviewed.

SKILL REQUIREMENT

Real Estate Marketing Social Media Management Customer Service

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Customer Service & Administrative Virtual Assistant (Real Estate Media)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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