Dispatcher / Inbound Call Agent — Chimney & Air Duct Cleaning

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$4

: HOURS PER WEEK

40

: DATE UPDATED

Aug 12, 2026

JOB OVERVIEW

**ONLY FOR EXPERIENCED HOME SERVICE BUSINESS DISPATCHERS**

We are a US-based chimney and air duct cleaning company looking for a reliable,
English-fluent Dispatcher to answer incoming calls and book/route jobs to our
field subcontractors. This is a phone-facing role — clear, friendly, confident
spoken English is required.

WHAT YOU'LL DO
- Answer inbound customer calls through RingCentral during US business hours
- Collect job details: name, address, phone, service needed (chimney sweep,
inspection, air duct cleaning, repairs), and schedule the appointment
- Enter every lead and job into our CRM (Workiz) accurately and completely
- Dispatch jobs to the right subcontractors by posting them in our WhatsApp
groups and confirming a tech accepts the job
- Follow up to confirm appointments and keep job status updated in the CRM
- Handle basic customer questions about services and pricing using our scripts

WHAT WE'RE LOOKING FOR
- Excellent spoken and written English (this will be tested on the interview call)
- Previous experience as a dispatcher, appointment setter, call center agent,
or virtual assistant — home services / HVAC experience is a big plus
- Comfortable on the phone all day and able to stay calm with busy customers
- Detail-oriented — we need clean, complete data in the CRM, no missed info
- Reliable home internet (10+ Mbps), a backup connection, a quiet workspace,
a computer, and a headset
- Able to work US time zone hours

TOOLS YOU'LL USE (training provided)
- RingCentral (phone system)
- Workiz (CRM)
- WhatsApp (subcontractor dispatch groups)

HOW TO APPLY
Please reply with:
1. Your experience with phone/dispatch/CRM work and which tools you've used
2. Your internet speed (screenshot from speedtest.net) and home setup

SKILL REQUIREMENT

Appointment Setting Dispatching

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Job )	0.0186
Total Execution Time	0.0204

GET DATA

No GET data exists

MEMORY USAGE

1,487,368 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Dispatcher-Inbound-Call-Agent-Chimney-Air-Duct-Cleaning-1708021

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0117 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1708021 LIMIT 1
0.0008	SELECT * FROM `employers` WHERE `employer_id` = 942496 LIMIT 1
0.0028	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1708021 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-19',ej.date_added) duration_days, DATEDIFF('2026-10-19',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-19',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1708021'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1708021
0.0015	UPDATE employer_jobs SET hit_counts = '*Aug-12-2026=444Aug-13-2026=225Aug-14-2026=104Aug-15-2026=46Aug-16-2026=26Aug-17-2026=41Aug-18-2026=29Aug-19-2026=35Aug-20-2026=30Aug-21-2026=15Aug-22-2026=5Aug-23-2026=16Aug-24-2026=18Aug-25-2026=20Aug-26-2026=14Aug-27-2026=4Aug-28-2026=4Aug-29-2026=6Aug-30-2026=10Aug-31-2026=9Sep-01-2026=11Sep-02-2026=4Sep-03-2026=4Sep-04-2026=2Sep-05-2026=8Sep-06-2026=2Sep-07-2026=4Sep-08-2026=1Sep-09-2026=2Sep-10-2026=3Sep-11-2026=5Sep-12-2026=3Sep-13-2026=1Sep-14-2026=4Sep-15-2026=27Sep-16-2026=15Sep-17-2026=6Sep-18-2026=10Sep-19-2026=3Sep-20-2026=1Sep-21-2026=7Sep-22-2026=3Sep-23-2026=6Sep-24-2026=3Sep-25-2026=8Sep-26-2026=2Sep-27-2026=3Sep-28-2026=5Sep-29-2026=5Sep-30-2026=5Oct-01-2026=7Oct-02-2026=3Oct-03-2026=1Oct-05-2026=4Oct-06-2026=5Oct-07-2026=8Oct-08-2026=15Oct-09-2026=8Oct-10-2026=3Oct-11-2026=8Oct-12-2026=3Oct-13-2026=10Oct-14-2026=7Oct-15-2026=7Oct-16-2026=4Oct-17-2026=2**Oct-19-2026=1' WHERE job_id= '1708021'
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Aug-2026=1101Sep-2026=163**Oct-2026=96' WHERE job_id= '1708021'`
0.0011	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1708021' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1708021
0.0015	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '942496' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0008	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1792392577
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Dispatcher-Inbound-Call-Agent-Chimney-Air-Duct-Cleaning-1708021
csrf-token	ab9cef9e9e262b5f4e4afc85bbb7dadb

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.1
HTTP_DNT

Dispatcher / Inbound Call Agent — Chimney & Air Duct Cleaning

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?