Be a call center agent in your own home!

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$700/mes - 4.50 h

: HOURS PER WEEK

46

: DATE UPDATED

Aug 12, 2026

JOB OVERVIEW

We are a residential cleaning company based in the United States, and we are looking for a **Customer Service and Sales Agent** to work from home full-time, supporting our customer service and sales department.

**Fluency in both spoken English and Spanish is required for this position.**

Daily Responsibilities

1. Submit a daily report detailing completed tasks and tasks that are still in progress.
2. Provide English-to-Spanish and Spanish-to-English translation during interviews, meetings, and customer estimate presentations.
3. Handle incoming calls related to sales, customer requests, and/or complaints, as well as make outbound calls.
4. Respond to customer questions and requests by phone, email, live chat, Facebook Messenger, and SMS.
5. Prepare service quotes and follow up with potential customers.
6. Schedule new services, reschedule appointments, and update jobs in the booking calendar system.
7. Identify customer needs, clarify information, investigate each situation, and provide appropriate solutions or alternatives.

Experience and Skills

1. **Fluent in spoken and written English and fluent in spoken Spanish.**
2. Experience in service sales and customer service.
3. Excellent communication skills.
4. Ability to provide professional and friendly customer service.
5. Ability to work under pressure and remain calm in challenging situations.
6. Ability to quickly learn new processes and systems.

What We Are Looking For
We are committed to the growth and success of our team members. You will have excellent opportunities for growth within the company if you are someone who:

1. Learns quickly.
2. Has excellent communication skills.
3. Remains calm and professional under pressure.
4. Takes initiative and can help improve and optimize our current processes.
5. Is proactive, responsible, and able to work independently.
6. Has a positive attitude and a strong customer-service mindset.

Daily Responsibilities

1. Submit a daily report detailing completed tasks and tasks that are still in progress.
2. Provide English-to-Spanish and Spanish-to-English translation during interviews, meetings, and customer estimate presentations.
3. Handle incoming calls related to sales, customer requests, and/or complaints, as well as make outbound calls.
4. Respond to customer questions and requests by phone, email, live chat, Facebook Messenger, and SMS.
5. Prepare service quotes and follow up with potential customers.
6. Schedule new services, reschedule appointments, and update jobs in the booking calendar system.
7. Identify customer needs, clarify information, investigate each situation, and provide appropriate solutions or alternatives.

Experience and Skills

1.Fluency in both English and Spanish, both spoken and written.
2.Experience in service sales and customer service.
3.Excellent communication skills.
4. Ability to provide professional and friendly customer service.
5. Ability to work under pressure and remain calm in challenging situations.
6.Ability to quickly learn new processes and systems.

What We Are Looking For
We are committed to the growth and success of our team members. You will have excellent opportunities for growth within the company if you are someone who:

1.Learns quickly.
2. Has excellent communication skills.
3. Remains calm and professional under pressure.
4. Takes initiative and can help improve and optimize our current processes.
5. Is proactive, responsible, and able to work independently.
6. Has a positive attitude and a strong customer-service mindset.

Work Schedule
Monday through Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM (only in exceptional cases)
Time Zone: Central Time (CT).

Salary

$4.00 USD per hour during the 30-day probationary period.
$4.50 USD per hour** after successfully completing the 30-day probationary period.
Salary increases every 6 months.
Performance bonuses every 3 months.

Training
If selected, you will receive training on how to handle customer inquiries and requests through:

* Phone
* Email
* Live chat
* Facebook
* Instagram
* TikTok
* Messenger
* SMS

We are looking for a committed, responsible individual who is eager to grow professionally and grow together with our company.

How to Apply:
1.Send an email to ---------- with the subject line: **“I want to be a call center agent.”**
2.Please include a link to your **OnlineJobs.ph** profile in the email when you apply.

Note: After you send the application email, you will receive a response from me with a link to a Google Form. Please complete all the questions in the form to be considered for this position.
Incomplete or partially completed forms **will not be considered**.
The form will ask for your age. **Answer “40” to demonstrate that you are paying attention to detail.**

I look forward to working with you!

SKILL REQUIREMENT

Sales Management Phone Support Office and Administration

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Be a call center agent in your own home!

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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