Facebook Comments Moderator (French-speaking) – E-commerce Brand

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TYPE OF WORK

Part Time

SALARY

4,50$

HOURS PER WEEK

TBD

DATE UPDATED

Aug 11, 2026

JOB OVERVIEW

We are looking for a reliable >Facebook Comments Moderator to manage comments on our ad campaigns for a French e-commerce pet brand (Everly).

Responsibilities:

Log in twice a day, every single day (morning and evening), 7 days a week — no days off, including weekends and holidays
Check comments on all active Facebook ad pages during each session
Delete negative comments or any comment that could hurt the brand's image (complaints, doubts about the product, competitor mentions, spam, etc.)
Respond to positive comments and questions using our provided templates and guidelines, in a warm and professional tone
Flag any recurring or serious complaint pattern to the team lead
Maintain consistency with our brand voice (French, warm, using specific greeting/closing format)

Requirements:

Fluent French (written) — mandatory
Must be available 7 days a week, with two check-ins per day (morning and evening), without exception — a single unmanaged negative comment under an ad can cost us a sale, so consistency is critical
Reliable internet connection
Experience moderating >Facebook comments or community management is a plus
Attention to detail — able to tell the difference between a harmless comment and one that damages brand perception
Discreet and trustworthy — will have access to official brand Facebook pages

What we offer:

Clear guidelines and templates so you're never starting from scratch
Ongoing support from the founder
Long-term collaboration opportunity as the business grows

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