Healthcare Virtual Assistant | Charm Health EHR

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: TYPE OF WORK

Full Time

: SALARY

$5–$7 per hour (DOE)

: HOURS PER WEEK

40

: DATE UPDATED

Aug 11, 2026

JOB OVERVIEW

Healthcare Virtual Assistant

Salary: $5.00–$7.00/hour (depending on experience)
Schedule: Monday–Friday | 9:00 AM–6:00 PM EDT
Employment: Full-Time
Remote

We're hiring an experienced **Healthcare Virtual Assistant** to support a growing U.S.-based healthcare practice offering primary care, mental health, weight-loss, and cosmetic services.

This is a hands-on healthcare administrative role involving patient communication, scheduling, insurance verification, prior authorizations, credentialing, clinical documentation review, and billing support.

A key requirement for this position is extensive hands-on experience with Charm Health EMR. We're looking for someone who already knows the platform well and can confidently use its advanced features with minimal training.

What You'll Do

* Answer patient calls and emails professionally and empathetically
* Schedule, reschedule, and confirm patient appointments
* Manage new-patient intake and required paperwork
* Coordinate scheduling across multiple healthcare services
* Verify insurance eligibility and benefits
* Process and follow up on prior authorizations
* Assist with provider credentialing and insurance company follow-ups
* Track insurance verifications and assist with claim-related issues
* Review clinical notes for accuracy, completeness, and missing information
* Prepare documentation and paperwork for the billing team
* Coordinate medication check-ins and other patient follow-ups
* Provide general healthcare administrative and operational support
* Assist with Facebook content creation and posting when needed

MUST-HAVE Qualifications

* At least 1 year of experience in a healthcare-related administrative or virtual assistant role**
* Extensive hands-on experience with Charm Health EMR (REQUIRED)**
* Ability to confidently use and navigate advanced Charm Health features with minimal training**
* Experience with insurance verification and prior authorizations**
* Experience with provider credentialing, claims, and medical billing workflows**
* Strong medical, nursing, or healthcare administration background
* Experience reviewing clinical documentation for accuracy and completeness
* Excellent spoken and written English communication skills
* Professional phone etiquette and patient/customer service skills
* Strong attention to detail, organization, and time management
* Proactive, dependable, and able to manage multiple priorities independently

Preferred Qualifications

Previous experience as a Medical Virtual Assistant, Medical Administrative Assistant, Medical Receptionist, or Patient Care Coordinator

Experience supporting multiple healthcare service lines
Experience creating and publishing Facebook content for a healthcare practice
Comfortable working with a small team and adapting to changing priorities

How to Apply

Send your updated CV in PDF format to ---------- with the subject line:

Application – Healthcare Virtual Assistant | Charm Health EHR (Your Full Name)

In a 1–2 minute voice recording, please answer the following question(s): Explain your experience in handling insurance processes, including pre-authorizations and verifications. To record your answer, you can use a free recorder such as ---------- . Simply click record, speak clearly. Once you’re done recording, copy the link and paste it in the body of your email.

SKILL REQUIREMENT

Medical Billing Electronic Health Record Medical Virtual Assistant

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Healthcare Virtual Assistant | Charm Health EHR

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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