Medication Coordinator

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TYPE OF WORK

Full Time

SALARY

$1000- $1400

HOURS PER WEEK

40

DATE UPDATED

Sep 3, 2026

JOB OVERVIEW

About Squad Health
Squad Health provides navigation services and software to US medical practices to remove barriers to treatment — especially prescription access.
Our services include benefits investigation, prior authorization submission, patient assistance enrollment, pharmacy coordination, and patient engagement.
Our tea ---------- mbers operate as extensions of provider offices, supporting clinical staff through accurate documentation and consistent follow-up.

About the Role
Squad Health is hiring a Medication Coordinator to ensure patients get on therapy quickly and affordably. You will be responsible for identifying the root cause driving issues with scripts and resolving them by coordinating with different stakeholders—doctors, patients, pharmacies, and payers—to minimize delay in care. A standout person in this role will drive higher satisfaction among providers and reduce time-to-therapy for patients.
The ideal candidate will have had at least 1 year of managing a team of prior authorization specialists at a specialty clinic or shown equivalent development in a prior authorization role at a specialty clinic. You are low-ego, curious, and love getting into the weeds to solve complex problems for providers and patients.

Responsibilities
Promptly review, resolve, and respond to clinic inquiries
Document issues that arise to surface tactical feedback for our operations, product, and tech teams
Work closely with different Squad tea ---------- mbers to resolve patient cases
Maintain patience and empathy with our providers and patients to make sure they feel supported and confident that we are properly handling their medications
Have strong verbal and written English communication skills
Have a strong growth mindset but are also low ego and willing to get your hands dirty solving difficult situations

Qualifications
1+ years at a specialty clinic submitting and managing prior authorizations for specialty medications (e.g., biologics, GLP-1s) - ideal is at allergy / ENT, pulmonology, gastroenterology, neurology, or urology clinic
1+ years managing other tea ---------- mbers, i.e., tracking their performance, providing feedback, creating and maintaining training materials
Showed growth in their position, i.e., 1 promotion in the past 2 years at the same clinic

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