Bilingual English/Spanish Medical Call Center Representative – Full-Time Remote

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: TYPE OF WORK

Any

: SALARY

$8/hr

: HOURS PER WEEK

40

: DATE UPDATED

Aug 11, 2026

JOB OVERVIEW

We’re Hiring: Bilingual English/Spanish Remote Call Center Representatives

Thank you for taking the time to check out our posting! We are a growing remote call center that partners with medical practices throughout the United States, and we're looking for fluent English/Spanish bilingual representatives to join our team.

This is a full-time, long-term position for someone who is comfortable on the phone, learns quickly, and can confidently communicate with both English- and Spanish-speaking patients throughout the day.

What You'll Do

As part of our team, you'll support medical offices by:

Answering inbound patient calls in both English and Spanish
Scheduling, rescheduling, and confirming appointments
Assisting new and existing patients with general questions
Making outbound calls for scheduling and follow-up when needed
Accurately documenting calls and patient information
Navigating multiple systems while actively assisting callers
Following office-specific guidelines and workflows

Who We're Looking For

We're looking for someone who is:

Fluent and comfortable speaking both English and Spanish
Confident handling live phone conversations in either language
A fast learner who can retain detailed information
Self-sufficient and comfortable working independently
Friendly, positive, and personable with callers
Comfortable working in a fast-paced, high-call-volume environment
Detail-oriented and able to accurately document information while on calls
Tech-savvy and comfortable learning multiple systems
Dependable and looking for a stable, long-term position

Because this is a bilingual position, Spanish fluency will be evaluated during the interview process.

Preferred Experience

Previous experience in any of the following is a plus, but not required:

Call center or customer service
Medical or healthcare offices
Medical scheduling
Virtual receptionist work
Appointment setting
U.S.-based healthcare accounts
EHR/EMR systems

We value strong communication skills, reliability, and the ability to learn just as much as previous healthcare experience.

Available Full-Time Shifts

Current schedules are based on Pacific Time (U.S.):

Monday–Friday | 6:00 AM–2:30 PM
Tuesday–Saturday | 6:00 AM–2:30 PM
Monday–Friday | 9:00 AM–5:30 PM
Tuesday–Saturday | 9:00 AM–5:30 PM

Please only apply if you are able to consistently work at least one of the available schedules.

Work-From-Home Requirements

Because this is a remote phone-based position, you must have:

A quiet, dedicated workspace free from background noise
A reliable computer (Chromebooks are not compatible)
Dual monitors, or willingness to obtain a second monitor
A reliable, high-speed internet connection
Ping of 20ms or lower
Download speed of at least 10 Mbps
Upload speed of at least 4 Mbps
Clear, professional audio for phone calls

What We're Looking for Long-Term

We're not looking for someone who simply wants a temporary remote job. Training for this position is comprehensive, and we'd love to find people who are interested in growing with our company long-term.

We have a supportive team environment and value people who take ownership of their work, ask questions when they need help, and genuinely care about providing a great experience to the patients and medical offices we support.

If this sounds like a good fit and you’re ready to join a supportive, fast-paced team, we’d love to hear from you!

SKILL REQUIREMENT

Medical Services English Speaking Spanish Bilingual

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Bilingual English/Spanish Medical Call Center Representative – Full-Time Remote

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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