Client Services Administrator

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: TYPE OF WORK

Any

: SALARY

Php 60,000.00

: HOURS PER WEEK

20

: DATE UPDATED

Aug 10, 2026

JOB OVERVIEW

About ----------
---------- is an established international matchmaking service helping relationship-minded men and women for ---------- aningful relationships across borders. Backed by a Canadian-based matchmaking team with operations in Manila, the company brings 27 years of experience in international dating and matchmaking.
We are hiring a highly organized, friendly, and dependable Client Services Administrator to support our clients, matchmaking members, and internal team.

About the role
This is not a passive administrative position. You must be comfortable organizing information, managing several responsibilities, and speaking professionally with English-speaking male clients, primarily from the United States and other Western countries.
You will support clients and members through onboarding, follow-up, verification, scheduling, and introductions. You will also help keep records accurate and make sure promised follow-ups are completed.

Who we are looking for:
-Naturally organized and comfortable using schedules, systems, and checklists.
-Strong spoken and written English, with confidence on phone and video calls.
-Able to manage several clients, tasks, appointments, and deadlines at the same time.
-Friendly and reassuring, while remaining professional and honest.
-Careful with details and dependable about following through.
-Calm when priorities change or several issues need attention at once.
-Comfortable handling confidential and personal information.
-Willing to ask for guidance or escalate an issue rather than guess.

Key responsibilities:
-Communicate with clients by phone, video call, email, WhatsApp, and other messaging platforms.
-Support client onboarding and answer routine questions.
-Schedule, confirm, and reschedule appointments.
-Follow up with prospective and existing clients and matchmaking members.
-Maintain accurate client records, notes, calendars, and task lists.
-Collect required information, photographs, documents, and profile materials.
-Coordinate communication between clients, matchmakers, management, and other tea ---------- mbers.
-Help organize consultations, verification steps, video introductions, and matchmaking appointments.
-Monitor deadlines and make sure important follow-up tasks are completed.
-Provide basic technical assistance and support sales or client-conversion activities after training.

Required qualifications:
-Strong spoken and written English.
-Excellent organizational and time-management skills.
-Friendly, patient, and confident communication style.
-Strong attention to detail and consistent follow-through.
-Reliable and able to work with limited supervision.
-Stable computer, dependable internet connection, and a quiet home workspace.
-Ability to learn new software, systems, and procedures.
-Willingness to complete training and follow established company processes.

Preferred experience:
Experience in administration, reception, executive assistance, customer service, appointment setting, project coordination, event planning, sales support, account management, hospitality, concierge services, dating, or matchmaking is helpful but not required. Experience working remotely with international customers is also an advantage.

Compensation and growth:
-Starting compensation of $4 to $12 USD per hour depending on experience and interview performance
-Part-time work to begin.
-Opportunity to advance into a full-time position within approximately three months, based on company needs and performance.
-Flexible working hours may be available for an exceptional candidate.
-Comprehensive training and the opportunity to grow with an established international matchmaking team.

How to apply:
Complete the online application form and provide a shareable résumé or CV link, your relevant experience, a short written English exercise, a link to the recorded English exercise, and your BANKCODE result. You must complete the free BANKCODE personality assessment at ---------- and enter your four-letter BANKCODE result into the application form. Shortlisted applicants will be contacted by email or WhatsApp.

*Apply for the Client Services Administrator position: ----------
*Review the Recorded English Exercise instructions: ----------

Please make sure your résumé and video links are accessible to anyone with the link. Applications missing the requested materials may not be reviewed.

SKILL REQUIREMENT

Administrative Management English Speaking Client Relationship Management

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Client Services Administrator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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