Learning Coach / Academic Officer

Learning Coach / Academic Officer
Job Type: Full-Time
Location: Remote
Work Schedule: 40 Hours per Week
Time Zone: Toronto Business Hours (Eastern Time)
Compensation: $4.00 per hour

Job Overview
We are seeking a dedicated, professional, and student-focused Learning Coach / Academic Officer to support students throughout their academic journey. This role involves delivering online instruction, facilitating workshops, providing academic support, monitoring student progress, and ensuring a positive learning experience.
The ideal candidate has strong knowledge of Microsoft Office applications, experience delivering online learning, and a passion for helping students achieve their educational goals. Successful applicants will be comfortable conducting live virtual classes, providing one-on-one coaching, and supporting students through various academic and administrative processes.

Key Responsibilities
Student Support & Academic Coaching
• Provide academic guidance and support to students throughout their program.
• Monitor student progress and identify learners who may require additional assistance.
• Maintain regular communication with students to encourage engagement and academic success.
• Support students with course navigation, learning strategies, and study techniques.
• Document student interactions and maintain accurate academic records.

Online Teaching & Facilitation
• Deliver live online training sessions, workshops, tutorials, and coaching sessions.
• Facilitate virtual classroom discussions and encourage student participation.
• Teach both foundational and advanced Microsoft Office concepts.
• Adapt instructional methods to accommodate different learning styles.
• Create an engaging and supportive online learning environment.

Microsoft Office Instruction
• Provide instruction and support in:
? Microsoft Word
? Microsoft Excel
? Microsoft PowerPoint
? Microsoft Access
? Microsoft Outlook
• Assist students with assignments, projects, and practical applications of Microsoft Office tools.

Learning Management & Administration
• Utilize learning management systems and online learning platforms to support student success.
• Monitor attendance, participation, and academic performance.
• Prepare progress reports and communicate concerns or recommendations when necessary.
• Assist with academic administration and student services as required.

Technology & Virtual Learning Support
• Use virtual meeting and collaboration tools such as Microsoft Teams, Zoom, Google Meet, and related learning technologies.
• Troubleshoot basic technical issues students may encounter during virtual learning sessions.
• Support the effective delivery of remote and online learning experiences.

Qualifications
Experience
• Minimum 2 years of online teaching, coaching, training, or instructional experience.
• Minimum 2 years of experience working in a Windows-based computer environment.
• Experience facilitating online classes, webinars, workshops, or virtual learning sessions.
• Experience working in a college, university, training institution, or educational environment is considered an asset.

Technical Skills
• Strong proficiency in Microsoft Office Suite, including:
? Excel
? Word
? PowerPoint
? Access
? Outlook
• Familiarity with learning management systems (LMS) and educational technology platforms.
• Experience with Microsoft Teams, Zoom, Google Meet, and other virtual learning platforms.
• Strong computer literacy and technical troubleshooting skills.

Communication & Professional Skills
• Excellent English communication skills, both verbal and written.
• Strong presentation, facilitation, coaching, and mentoring abilities.
• Ability to explain technical concepts clearly and effectively.
• Strong organizational and time-management skills.
• Ability to build positive relationships with students and support learner success.
• Self-motivated and capable of working independently in a remote environment.

Technical Requirements
• Reliable computer or laptop.
• Webcam, headset, microphone, and speakers.
• Stable high-speed internet connection.
• Quiet and professional workspace suitable for online teaching and coaching.

Schedule
• Full-Time (40 hours per week)
• 7 hours per day, 5 days per week
• One scheduled workday on the weekend may be required
• Must be available to work during Toronto business hours (Eastern Time)

Compensation
• $4.00 per hour
• Full-Time Position (40 Hours per Week)

Interview Process
As part of our selection process, shortlisted candidates will be required to participate in a live Microsoft Teams interview with screen sharing.

Candidates may be asked to demonstrate:
• Microsoft Word, Excel, PowerPoint, Access, and Outlook skills
• Online teaching and facilitation techniques
• Communication and presentation abilities
• Use of virtual learning tools and platforms
• Problem-solving and student support capabilities
This practical assessment helps us evaluate real-world skills and identify candidates who can effectively support and coach students in a remote learning environment.

Why Join Us?
• Fully remote work environment
• Opportunity to make a meaningful impact on student success
• Collaborative and supportive team culture
• Professional development opportunities
• Exposure to modern educational technologies and virtual learning environments

Position: Learning Coach / Academic Officer
Employment Type: Full-Time
Location: Remote
Compensation: $4.00 per hour
Schedule: 40 Hours per Week (Toronto Business Hours)