Medical Virtual Receptionist (Chiropractic Office)

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TYPE OF WORK

Full Time

SALARY

4.00/hr

HOURS PER WEEK

TBD

DATE UPDATED

Aug 8, 2026

JOB OVERVIEW

Medical Virtual Receptionist / Patient Care Coordinator

We are a growing chiropractic office in Boynton Beach, Florida looking for a friendly, dependable, and professional Virtual Receptionist to become the first point of contact for our patients.

This person will answer incoming phone calls, schedule appointments, provide exceptional customer service, and help keep our office running smoothly. As the practice grows, there will be opportunities to learn additional responsibilities including insurance verification and medical billing.

This is a long-term position with opportunities for growth.

Responsibilities
Answer incoming phone calls professionally and warmly
Schedule new patient appointments
Reschedule existing appointments
Return missed calls and voicemail messages
Confirm appointments
Contact patients regarding scheduling changes
Answer basic questions about our office and services
Send text messages and emails to patients
Maintain accurate patient records
Coordinate with our office staff in Florida
Learn additional administrative tasks as needed
Opportunity to learn medical billing in the future
Requirements
Excellent spoken and written English
Friendly, compassionate phone personality
Quiet home office
Reliable high-speed internet
Quality headset with microphone
Ability to work during US Eastern business hours
Strong attention to detail
Excellent organizational skills
Comfortable learning new software
Customer service experience required
Preferred Qualifications
Experience answering phones for a medical office
Chiropractic, dental, physical therapy, or healthcare experience
Experience using Jane App or other scheduling software
Medical billing experience (not required but a plus)
Compensation

Competitive hourly pay based on experience with opportunities for raises as responsibilities increase.

Why You'll Love Working With Us

We're a small, family-oriented chiropractic office that genuinely cares about our patients and our team. We believe in creating a positive work environment where everyone is respected, supported, and encouraged to grow. We're looking for someone who wants to become part of our team for years to come, not just another remote job.

SKILL REQUIREMENT
Phone Support Customer Service Medical Virtual Assistant
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