Virtual Assistant — UK/Europe Comedy Touring Business (long-term, Tue–Sat)

We're hiring a full-time Virtual Assistant to help run the day-to-day operations of a touring comedy business.

We provide training for everything we do, and our regular processes are documented in step-by-step guides, so you don't need previous experience with our systems.

What matters much more to us is how you think and work.

We're looking for someone with exceptional attention to detail who spots errors before they become problems, follows instructions precisely, works quickly and can operate independently once trained.

This is a fast-moving role involving lots of emails, dates, cities, ticketing platforms, travel arrangements and spreadsheets. You need to be able to keep track of multiple things at once, prioritise what needs attention and think logically about how everything fits together.

What you'll be doing

Helping make the tour work. You'll be working across multiple European cities and tour dates at the same time. This means checking dates, locations, travel connections, venue availability and existing bookings to make sure the schedule actually works. You need to be able to spot conflicts and potential problems rather than simply entering the information you're given.

Keeping ticket sales moving. Every morning, an automated report shows how every show is selling. You'll work through it, identify shows that need attention, close sold-out shows on our ticketing platforms, make required updates and ensure everything is logged correctly. We use TicketTailor, Eventbrite and Fienta, and we'll train you on all three.

Analysing previous tour data. You'll regularly look at information from previous shows and tours, including ticket sales, prices, costs, venues and performance by city, to help us make better decisions about future dates. You don't need to be a data analyst, but you do need to be comfortable comparing information, spotting patterns and identifying inconsistencies.

Keeping our tracking spreadsheets accurate. Venue fees, flights, accommodation, ticket prices, show statuses and other information all need to be entered and updated in Google Sheets. These spreadsheets feed into other parts of our operations, so a small error can create a much bigger problem. Accuracy and checking your own work are essential.

Handling a high volume of emails. You'll communicate with venues, ticketing platforms, suppliers and other contacts. You'll need to stay on top of multiple conversations, follow up when people haven't replied, notice when information doesn't match our records and make sure nothing important gets missed.

Booking travel and dealing with venues. You'll research and book flights and accommodation for tour dates across Europe, confirm venue arrangements in writing and log everything correctly. This requires thinking ahead: a cheap flight isn't useful if it lands too late for the show, and two good venues aren't useful if it's impossible to travel between the cities in time.

Fixing Facebook and Instagram ads. Our system identifies problems with ads and creates tasks explaining exactly what needs to be changed. You'll make those changes manually in Meta Ads Manager, following the instructions precisely. No previous ads experience is required, but you must be very good at following detailed instructions without skipping steps.

Promoting shows. You'll post in relevant local Facebook groups, create Facebook events, send email campaigns through Mailchimp and make simple graphics in Canva.


How we work

We need someone who can become independent.

We'll train you, answer questions and give you clear processes, but we're not looking for someone who waits for instructions before doing every task. Once you understand how something works, we expect you to take ownership of it, think about what needs to happen next, notice when something doesn't look right and raise problems before they become urgent.

Speed is also important. There can be a lot happening at once, so you need to be able to work efficiently while maintaining a high level of accuracy.

You'll send a short plan at the beginning of each workday and a short summary at the end. We also have one 15-minute call each week, with most day-to-day communication happening through Telegram.

If something goes wrong, tell us immediately. This includes your own mistakes. We'd much rather hear, "I've spotted a problem and I'm fixing it," straight away than discover it several days later.

The most important qualities for this role:

Exceptional attention to detail — you naturally notice incorrect dates, prices, links, cities, costs and other inconsistencies.
Ability to spot errors — you don't assume information is correct just because someone else entered it.
Independent thinking — once trained, you can work out what needs to happen next without constant supervision.
Following instructions precisely — if a process has six steps, you complete all six.
Speed and organisation — you can handle a large workload efficiently without tasks getting forgotten or overlooked.
Strong written communication — you'll be dealing with a high volume of emails and written instructions every day.
Logical thinking — you can juggle dates, cities, venues, flights and accommodation and understand whether a tour schedule actually works.
Comfort with data — you can compare previous tour results and use that information to identify patterns, errors and useful insights.
Honesty and accountability — if you've made a mistake or don't understand something, you say so immediately.

Pay and hours:
£200 per week, paid weekly via Wise on the same day every week.
Tuesday to Saturday, 8 hours per day.
Working hours: 11AM–8PM UK time, including a one-hour break.
13th month pay in December after more than six months with us.
Philippine regular holidays respected.

This is stable, long-term work. We're looking for someone who can become an important part of the team for years, not months.

Requirements:
Excellent written and spoken English. This is essential because a large part of the role involves reading instructions, writing emails and communicating clearly.
Excellent attention to detail and the ability to spot errors and inconsistencies.
Strong organisation and the ability to manage multiple tasks, cities and dates simultaneously.
Able to work independently and take ownership of tasks after training.
Comfortable working quickly and managing a busy workload.
Comfortable with Google Sheets and basic data analysis.
Reliable internet and computer, with a backup plan for internet or power outages.
Willing to learn Meta Ads Manager, Mailchimp, Canva, ClickUp, TicketTailor, Eventbrite, Fienta and our other systems. We provide training on everything you need to use.

Previous VA experience is not required. We'd rather hire someone smart, careful, organised and willing to learn than someone with years of experience who doesn't pay attention.

How to apply

Write a short application — a few sentences is enough. Please tell us:

Why you think this particular job suits you.
Give us one example of a time you spotted an error or problem that somebody else had missed. What did you do?
Give us a simple example of how you would check whether a proposed tour schedule involving several cities and dates actually works.
Tell us about your internet and power situation, including your backup plan if either goes down.

Please don't send a generic or obviously copy-pasted VA application. We're much more interested in seeing how you think and communicate.

To show us you've read the full job description, put the word milkshake in the subject line of your application. Applications without it will not be read.

Spend 7 apply points.