Customer Service & Admin Coordinator for UK Music School - Excellent Spoken English Required

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: TYPE OF WORK

Any

: SALARY

$400/mo

: HOURS PER WEEK

40

: DATE UPDATED

Aug 8, 2026

JOB OVERVIEW

We are a growing music school based in Glasgow, UK, looking for a reliable and highly organised Customer Service & Admin Coordinator to join our team remotely.

Your main responsibilities will include:

Replying to clients and new enquiries via WhatsApp and email
Following up with potential customers
Booking and rescheduling lessons
Managing our lesson calendar and keeping schedules accurate
Sending payment and booking links
Following up on missed or failed payments
Updating client information and basic CRM/admin systems
Communicating with our music tutors
Making sure clients receive a friendly, professional and fast service
Completing daily admin tasks accurately and on time

We are looking for someone who:

Has excellent written and spoken English
Has clear, easy-to-understand spoken English
Is extremely organised and pays attention to small details
Is reliable and takes responsibility for their work
Communicates confidently with customers
Learns systems quickly
Is comfortable using WhatsApp, Gmail, Google Calendar/Sheets and similar software
Can work during UK business hours
Has previous customer service/admin experience

This is not a role where you can disappear for several hours and complete everything at the end of the day. We need someone who is available and responsive during their agreed working hours because you will be dealing with real customers and bookings.

We are looking for somebody interested in working with us long-term as the business grows.

IMPORTANT - HOW TO APPLY:
Please include:

A short introduction about yourself and your previous experience.
A 60-second voice recording introducing yourself. This is important because excellent spoken English is required for the role.
Tell us about a time you made a mistake at work and how you handled it.
Start your application with the words “GURU ADMIN” so we know you have read the full job description.

SKILL REQUIREMENT

Customer Support Administrative Support Appointment Setting

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Customer Service & Admin Coordinator for UK Music School - Excellent Spoken English Required

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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