Short-Term Rental Coordinator ( Airbnb Management Business)

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: TYPE OF WORK

Full Time

: SALARY

1500

: HOURS PER WEEK

48

: DATE UPDATED

Aug 8, 2026

JOB OVERVIEW

We are a short term rental /Airbnb Management company that has over 150+ properties across Uk and expanding into the Dubai.

We are currently looking for a Short-Term Rental Coordinator that can help grow our full operational with us.

The successful candidate will be responsible for performing various tasks related to the operation of rental properties, managing the guest experience, and ensuring the highest level of guest satisfaction. The ideal candidate should have experience in short-term rental management, strong organisational skills, and excellent communication skills.

Responsibilities:

* Look after full guest experience ( communications)
* Assisting in programming codes on smart locks to allow guests access to rental properties
* Assisting in scheduling maintenance and turnovers
* Following up on turnovers, maintenance, and inspections to ensure they are completed on time and to a high standard
* Tracking progress and addressing any issues that arise during the process
* Familiarity with channel manager and using it in previous roles
* Dealing with difficult guests or clients and resolving issues in a timely and professional manner
* Prioritising tasks when there are multiple demands on your time
* Troubleshooting technical issues related to smart locks or other technology used in STR properties
* Handling Airbnb Resolution and review processes
* Staying organised and keeping track of multiple tasks and responsibilities
* Assisting in ensuring a high level of guest satisfaction and repeat bookings for STR properties
* Taking emergency calls and handling emergency situations.
* Knowledge of KPIs and how to track them is an asset.

Experience :
3+ years in short term rental management with portfolio over 50+ units.

Working hours :
Hours : To be discussed . ( UK Time)
( 8.5 hours a day) - 30 mins break.

Requirements:

* Experience in short-term rental management
* Strong organisational and communication skills - especially the ability to follow up with guests and the team on issues.
* Familiarity with smart lock programming and technology used in STR properties
* Ability to prioritise tasks and manage multiple responsibilities
* Strong problem-solving skills
* Ability to handle emergency situations in a professional manner
* Experience working as an Airbnb ambassador preferred
* Answering emergency calls and help guests resolve issues such as lockouts, flooding, etc.

Interested applicants, do please follow this specific process :

1. Resume in PDF format/
2. Internet Speed test Result dated 8th Aug 2026, and onwards.
3. No less than TWO Professional Work References with name, your relationship with them, their email address, and their mobile number.
4. Photo of your home office with your computer and all backups clearly visible.
5. 1 Minute Introductory Video ( Please make it bespoke to me, not a copy paste loom video)

* Incomplete responses shall not be entertained. Applications not sent to the email provided above will also be rejected*

Good Luck and we look forward to hearing from you!

Thank you very much for you

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Short-Term Rental Coordinator ( Airbnb Management Business)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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