Outbound Sales Development Manager (SDR Manager) – U.S. B2B Security Services

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: TYPE OF WORK

Full Time

: SALARY

$8-13/hr USD

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 8, 2026

JOB OVERVIEW

Location: Remote – Philippines
Schedule: Full-Time | U.S. Pacific Business Hours
Compensation: $8–$13 USD/hour + Monthly Performance Bonuses
Position: Long-Term, Full-Time Remote

We are a growing California-based private security company providing security guard services, mobile vehicle patrols, security towers, temporary security and other security solutions to commercial clients throughout California.

We are looking for an experienced *Outbound Sales Development Manager / SDR Manager* to build, manage and continuously improve our outbound sales development team.

This is not an administrative sales-manager position.

You will be responsible for building a high-performance outbound sales operation that generates qualified appointments and recurring sales opportunities for our senior security consultants.

What You Will Own

You will be responsible for:

* Recruiting and screening SDRs / outbound sales representatives
* Interviewing and selecting strong cold-calling talent
* Onboarding and training new SDRs
* Conducting daily sales huddles
* Monitoring SDR activity and conversion KPIs
* Reviewing recorded sales calls
* Scoring calls and providing coaching
* Improving cold-call scripts and objection handling
* Maintaining sales pipelines inside GoHighLevel
* Ensuring accurate CRM notes, opportunity stages and follow-up tasks
* Building and maintaining lead-generation processes
* Researching target companies using Google, business directories, company websites and other sources
* Training SDRs to identify and research prospects
* Developing prospecting campaigns by industry and geographic territory
* Monitoring appointment quality and show rates
* Working with our Senior Security Consultants to improve lead quality
* Maintaining weekly, monthly and quarterly pipeline reports
* Identifying underperforming SDRs and creating improvement plans
* Recruiting replacements when necessary
* Building a repeatable outbound sales operation capable of scaling

Industries We Target

Our security services are sold across numerous industries, including:

* Property Management
* Multifamily / Apartments
* HOAs
* Warehousing and Logistics
* Construction
* Shopping Centers
* Retail
* Hotels and Hospitality
* Healthcare
* Manufacturing
* Automotive Dealerships
* Schools and Educational Facilities
* Commercial Real Estate
* Industrial Facilities
* Utilities and Infrastructure
* Vacant Properties
* Events
* Government and Public Agencies

Because we target many industries, the ability to rapidly research new markets and develop prospecting strategies is extremely important.

Our Sales Process

Our SDRs primarily contact businesses through outbound cold calling and follow-up.

The SDR's responsibility is to identify the appropriate decision maker, understand the prospect's potential security needs, qualify the opportunity and schedule a meeting with one of our Senior Security Consultants.

The Senior Security Consultant conducts the detailed discovery call, determines scope, prepares the security proposal and works toward closing the account.

We primarily target recurring contracts for security guards, mobile patrols and security towers, while also pursuing temporary security assignments and RFP opportunities.

Systems

Our primary CRM is *GoHighLevel*.

You must be comfortable managing:

* Contacts
* Opportunities
* Sales pipelines
* Tasks
* Tags
* Custom fields
* Call activity
* Follow-up workflows
* Sales reporting
* Agent performance

Prior GoHighLevel experience is strongly preferred.

What We Are Looking For

You should have:

* 3+ years of outbound B2B sales experience
* Previous experience managing SDRs, appointment setters or cold callers
* Experience selling to U.S. businesses
* Strong spoken English
* Strong written English
* Experience recruiting sales representatives
* Experience conducting call QA and coaching
* Experience creating scripts and objection-handling frameworks
* Strong CRM discipline
* Experience managing sales KPIs
* Strong prospect-research skills
* Experience building outbound pipelines from scratch
* Strong leadership and accountability skills

BPO, call-center management, outsourced sales management, security services, property-management sales or other B2B service experience is highly desirable.

How Performance Will Be Measured

We measure performance using real business outcomes, including:

* SDR productivity
* Qualified conversations
* Qualified appointments held
* Appointment show rates
* Qualified opportunities created
* Pipeline generated
* Security guard hours generated
* Monthly recurring revenue generated
* Proposal opportunities
* Closed accounts
* Call quality
* CRM accuracy
* SDR improvement
* Recruiting and retention

Application Requirements

Please submit:

1. Your resume.
2. A 60–90 second voice recording introducing yourself and explaining your experience managing outbound sales teams.
3. The largest number of SDRs or sales representatives you have directly managed.
4. The industries you have sold into.
5. The CRMs you have used.
6. Your experience with GoHighLevel.
7. Your experience recruiting sales representatives.
8. Your typical daily outbound-call expectations for an SDR.
9. The KPIs you believe an outbound SDR team should be measured on.
10. A brief explanation of how you would coach an SDR who is making enough calls but not booking qualified appointments.

Applicants who successfully complete the initial interview process may be asked to complete a *paid practical sales-management assessment* involving prospect research, call review, coaching and CRM/pipeline strategy.

We are looking for a manager who can build a department—not someone who simply monitors one.

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Outbound Sales Development Manager (SDR Manager) – U.S. B2B Security Services

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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