Regional Financial Coordinator – Orthodontic Office | English Only | Full-Time | Remote

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: TYPE OF WORK

Any

: SALARY

$7 to $8

: HOURS PER WEEK

40

: DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

Regional Financial Coordinator – Orthodontic Office | English Only | Full-Time | Remote
Location: Remote, Philippines-based preferred
Schedule: Full-Time | U.S. Business Hours
Hours: 40 hours per week
Compensation: $7–$8 USD/hour, depending on experience
Type: Long-Term | Full-Time
Industry: Orthodontic Office / Dental Healthcare
Language Requirement: English only

About the Role
We are hiring a Regional Financial Coordinator to support patient account management for a U.S.-based orthodontic office.

This role is focused on working with patient accounts, following up on outstanding or delinquent balances, helping patients understand their account status and next steps, and documenting all communication clearly.

This is a patient-facing financial coordination role. The ideal candidate is comfortable making outbound calls in English, discussing balances professionally, reviewing patient ledgers, and supporting the orthodontic billing and financial team.

What You’ll Do
Patient Account Follow-Up
Call patients to follow up on outstanding or delinquent account balances
Discuss balances, account status, and next steps professionally and respectfully
Follow established scripts and account follow-up processes
Help patients understand payment expectations or next steps
Document all call outcomes and follow-up notes accurately
Escalate unclear, sensitive, or complex account issues when needed

Orthodontic Financial Coordination
Review patient ledgers and account details
Identify balances, payments, adjustments, insurance activity, and aging account items
Flag discrepancies or unclear account issues for review
Support organized documentation for patient financial records
Help the team maintain accurate account follow-up processes
Coordinate with billing, insurance, or office tea ---------- mbers as needed

English Patient Communication
Communicate clearly with patients in English
Provide warm, professional, and respectful support
Use good judgment when discussing sensitive financial matters
Maintain patient confidentiality at all times
Represent the orthodontic office with professionalism and empathy

Required Experience
Strong spoken and written English communication
Experience with outbound calling or patient/customer account follow-up
Comfortable discussing balances, delinquent accounts, or payment next steps
Strong phone presence and professional communication style
Strong attention to detail and documentation habits
Able to stay calm, patient, and respectful during financial conversations
Able to work full-time during U.S. business hours
Reliable internet connection and quiet work environment

Nice to Have
Orthodontic, dental, or healthcare billing experience
Experience reviewing patient ledgers
Understanding of insurance payments, adjustments, balances, and account aging
Experience with collections, AR follow-up, or payment coordination
Experience using orthodontic, dental, healthcare practice management, or CRM systems
Experience supporting a U.S.-based orthodontic or dental office

Who This Role Is Best For

This role is best for someone who:

Communicates clearly and professionally in English
Is comfortable making phone calls
Has experience with patient accounts, billing, collections, or financial follow-up
Can discuss sensitive financial matters with empathy and confidence
Is organized and detail-oriented
Has dental, orthodontic, or healthcare experience
Wants a stable, long-term full-time remote role

To Apply

Please submit the following:

1. A viewable link to your updated resume
2. A short paragraph describing your experience with:
English phone communication
Patient or customer account follow-up
Billing, collections, insurance, or healthcare support
Orthodontic or dental office experience, if any
3. A list of any orthodontic, dental, healthcare, billing, or CRM systems you have used
4. Please confirm your availability to work full-time during U.S. business hours

Subject Line: Regional Financial Coordinator – [Your Full Name]

We are reviewing applications immediately. If you have strong English communication skills and experience supporting patient accounts, billing, collections, or healthcare financial coordination, we would love to hear from you.

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Regional Financial Coordinator – Orthodontic Office | English Only | Full-Time | Remote

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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