Client messaging, booking, and email marketing VA

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TYPE OF WORK

Full Time

SALARY

$5/h

HOURS PER WEEK

30

DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

I’m a tattoo artist and business owner looking for a highly organized, friendly, and proactive Client Communication & Email Marketing VA.

You will help manage communication with potential and existing clients and make sure inquiries don’t get lost, forgotten, or left without follow-up.

A major goal of this position is to provide excellent customer service while also helping turn interested leads into booked tattoo appointments.

Responsibilities
Client Communication & Booking
Respond to client inquiries and messages
Answer common questions about appointments, pricing, policies, preparation, etc.
Follow up with potential clients who inquire but don’t book
Help guide qualified clients toward consultation/deposit/booking
Manage appointment-related communication
Send follow-ups when needed
Keep client information organized
Help maintain and update our CRM
Identify leads that need my personal attention
Maintain a friendly, professional voice that still sounds like my brand


Email
Marketing:
Maintain and organize my email list
Create and send newsletters
Help write email and sms text campaigns
Promote booking openings, flash designs, events, announcements, etc.
Create re-engagement campaigns for past clients
Help create follow-up campaigns for people who inquired but didn’t book
Monitor basic email performance such as opens, clicks, and conversions
Suggest ideas for future email campaigns
I need someone who understands that good customer service and good follow-up can turn an inquiry into a client.

Ideal Candidate
You:

Write excellent conversational English
Are warm and professional with customers
Are extremely organized
Follow up without being reminded
Understand basic sales/customer psychology
Are comfortable learning new software
Can learn my voice and communicate naturally on my behalf
Are comfortable working independently
Have strong attention to detail
Experience with CRM systems, email marketing platforms, appointment systems, or sales is a major plus.

Bonus skills:


Email
copywriting
CRM automation
Canva
Social media messaging
Lead generation
Sales/customer service
Newsletter design
To Apply
Please send:

A short introduction
Your expected hourly rate
Your weekly availability
Your previous customer service/sales experience
Which CRM and email marketing platforms you’ve used
Then answer this scenario:

A potential client messages: “Hi! I love your work. I’ve been thinking about getting a floral half sleeve but I’m nervous about the price. How much would something like that cost?”

Write the exact response you would send them.

Finally, tell me how you would follow up if they stopped responding after your first conversation.

Start your application with KUDOS so I know you read the entire listing.

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