Bard University

Mortgage Operations Coordinator

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: TYPE OF WORK

Part Time

: SALARY

3.00

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

Wage is negotiable based on experience. 8am to 12pm EST US. Ph Night Shift. Mortgage Operations Coordinator deals with
Systems, credentials, onboarding, technology, vendors
Mortgage Operations Coordinator = BUILD & OPERATE

Systems ? Access ? Credentials ? Vendors ? Technology ? Employee onboarding/offboarding ? Operational support
Department: Operations Division
Reports To: Director of Operations / Managing Broker
Position Purpose: Own the administrative, technology, credentialing, onboarding, and operational infrastructure that supports the mortgage team.

Primary Responsibilities:

Set up and maintain employee access within Arive
Coordinate DU and LPA access/credentials
Set up and maintain credit vendor credentials
Establish and maintain lender portal access
Coordinate new lender/vendor account setup
Manage Google Workspace user accounts and permissions
Administer RingCentral users and access
Administer SuiteDash users, permissions, and operational workflows
Coordinate technology and system access for new employees
Complete system-related employee onboarding and offboarding
Maintain an access/credential inventory
Troubleshoot routine system and technology issues
Communicate with lenders and vendors regarding access or operational issues
Maintain operational checklists and internal documentation
Track outstanding operational requests through Jira
Escalate system failures, access issues, or workflow bottlenecks promptly
Assist the Managing Broker with ongoing process improvement and operational projects

Success looks like: Employees have the systems and access they need, onboarding/offboarding happens correctly, operational requests don't sit unresolved, and Broker does not have to personally administer every platform.

This position does NOT:

Originate mortgage loans or perform licensed MLO activities unless separately licensed and specifically authorized.
Quote interest rates, loan terms, or mortgage products to borrowers.
Pre-approve or approve borrowers.
Make underwriting or credit decisions.
Structure loans or determine borrower eligibility.
Process active mortgage loans as the assigned Loan Processor.
Make final compliance determinations.
Perform the Mortgage Compliance Coordinator's funded-file audit/QC responsibilities.
Approve files as compliant or audit-ready.
Submit regulatory filings or certifications on behalf of the Managing Broker unless specifically authorized.
Make changes to company policies, SOPs, system permissions, or workflows without authorization.
Create or grant elevated administrative access without approval.
Share company credentials or allow employees to share individual login credentials.
Change lender, credit vendor, LOS, or other system configurations without authorization.
Enter into contracts or establish new vendor relationships on behalf of the company without approval.
Approve vendor expenses, subscriptions, purchases, or other financial commitments unless specifically authorized.
Hire, terminate, discipline, or independently manage employees.
Provide employees with access to systems or confidential information beyond their approved role.
Communicate with regulators or respond to examinations on behalf of the company unless specifically directed.
Make executive or operational policy decisions reserved for the Managing Broker/Director of Operations.

Your Job is:

SET UP ? ADMINISTER ? TRACK ? SUPPORT ? DOCUMENT ? ESCALATE

Not:

APPROVE ? UNDERWRITE ? ORIGINATE ? AUDIT ? MANAGE ? MAKE POLICY

SKILL REQUIREMENT

Jira Quality Assurance Bug Tracking

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Bard University

Mortgage Operations Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?