Sales Operations & Lead Qualification Specialist

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TYPE OF WORK

Any

SALARY

$6-8/hour USD

HOURS PER WEEK

TBD

DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

We are hiring a proactive and commercially minded Sales Operations & Lead Qualification VA to support a growing UK-based third-party logistics and fulfillment company.

This role is focused on helping the Commercial Director stay focused on the highest-value opportunities by handling the research, qualification, CRM management, and follow-up work that happens before a sales conversation.

This is not primarily a cold-calling role. The ideal candidate is strong at research, organization, CRM management, written communication, and understanding whether a prospect is genuinely worth pursuing.

What You’ll Do
Monitor and respond to new business inquiries
Gather key information from prospective clients
Qualify inbound leads based on defined commercial criteria
Prepare qualified opportunities for the Commercial Director
Keep CRM records accurate and up to date
Manage pipeline stages, follow-ups, and next actions
Review historic inquiries and identify opportunities worth re-engaging
Research target companies and decision-makers
Build prospect and target-account lists
Research companies to identify potential operational pain points and sales opportunities
Support targeted outbound campaigns
Prepare background notes before sales calls
Gather information needed for proposals and pricing
Support client onboarding and sales-to-operations handoff
Produce simple weekly pipeline and activity reports

What We’re Looking For:
- 2+ years of experience in sales support, business development, lead generation, sales operations, account management, or a similar role
- Excellent written and spoken English
- Strong online research skills
- Experience using a CRM such as HubSpot, Salesforce, Pipedrive, Zoho, or similar
- Experience managing leads, follow-ups, and pipeline stages
- Ability to identify whether a lead is commercially relevant
- Comfortable communicating professionally with business owners and decision-makers
- Strong attention to detail
- Ability to work independently and take ownership of tasks
- Comfortable working with UK business hours

Strong Advantage If You Have:
- Experience in logistics, eCommerce, fulfillment, freight, or supply chain
- Experience researching B2B target accounts
- Experience conducting lead qualification
- Experience with LinkedIn prospecting
- Experience supporting UK-based companies
- Previous SDR, BDR, account executive, or sales operations experience

What Success Looks Like:
- New inquiries are handled quickly and professionally
- The Commercial Director receives well-qualified opportunities
- Each prospect has clear research and background information before a sales call
- CRM records stay clean and accurate
- Historic leads are systematically reviewed
- Target accounts are properly researched before outreach
- Sales opportunities do not fall through the cracks

Growth Opportunity:
- The role will initially focus heavily on research, qualification, CRM management, and sales support.
- For the right person, there may be an opportunity to grow into more client-facing responsibilities, including qualification calls and sales conversations.

The role may begin part-time and increase in hours based on workload and performance.

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