Senior Real Estate Operations VA & Trust Account Coordinator (Australia)

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TYPE OF WORK

Gig

SALARY

upto 10/hour based on experience

HOURS PER WEEK

20

DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

Please apply if you have worked and have extensive experience working in Australian Real Estate as you will be working autonomously and should be aware about Real Estate compliance.

We are Thy Property Agency, a rapidly scaling Australian real estate agency operating across multiple states. We are looking for a highly proactive, experienced Senior Real Estate Virtual Assistant from the Philippines to manage our backend systems, multi-state compliance, and automated B2B sales pipelines.

Employment Type (Trial to Permanent):
Please note: This position will begin as a project-based Gig/Contract role so we can assess your execution during the initial agency setup phase. Upon successful completion of the setup and demonstration of your capabilities, this will officially transition into a permanent Part-Time or Full-Time role.

Working Hours:
Must be available to work during standard Australian Western Standard Time (AWST) or Australian Eastern Standard Time (AEST) business hours.

First Week Timeline & Expectations:
We operate at a fast pace and expect immediate impact. Your first week will be strictly time-boxed as follows:


Days 1–3 (Setup & SOPs): Work directly alongside Oxbridge Support to finalize all tech integrations (MantisProperty CRM, Google Workspace, Website) and fully document all standard operating procedures (SOPs) and workflows.


Days 4–5 (Lead Generation): Pivot immediately to active revenue generation. You will take over the existing backlog of leads, make outbound qualification calls, and initiate the sales pipeline.

Key Responsibilities:


CRM & Lead Management: Use MantisProperty as the central hub to syndicate listings to over 220 portals ( ---------- , Domain) and route all incoming leads. You must be able to claim a lead and execute a qualification phone call within 15 minutes.


Contracts & Trust Accounting: Draft and manage state-specific sales contracts using DocuSign, SecureExchange, or ListReady. Route deposits correctly based on whether the deal uses our independent Sales Trust or the Oxbridge Trust.


Sales & Cross-Selling: Confidently followscript frameworks to qualify buyers (investor vs. owner-occupier) and actively cross-sell our in-house finance and brokerage services.


B2B Workflows: Onboard new builders and developers, upload signed B2B agreements, log commission structures into the CRM, and generate commission invoices upon unconditional contracts.


Agent Onboarding: Assist in onboarding new Australian sales agents to our network by verifying multi-state licenses, CPD records, and provisioning system access.

Essential Skills & Qualifications:


Australian Real Estate Experience: Minimum 3+ years working directly with Australian real estate agencies. You must know Australian property terminology, compliance, and portal feeds.


System Proficiency: Advanced experience with Australian CRMs (MantisProperty highly preferred, but VaultRE, Rex, or similar is acceptable).


Trust & Contracts Knowledge: Proven understanding of Australian real estate trust accounting compliance and contract generation.


Communication: Exceptional spoken and written English. You will be calling Australian buyers and developers directly.


Infrastructure: Must have reliable, high-speed internet and a robust power backup system (UPS/Generator) to ensure zero downtime during Australian business hours.

How to Apply:
Please submit your resume along with a brief cover letter.


IMPORTANT: To prove you have read this description and possess the required knowledge, your cover letter MUST include the answer to the following question:


Briefly outline the standard compliance steps you would take when processing a buyer's deposit into an Australian trust account.

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