Managing Director

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: TYPE OF WORK

Full Time

: SALARY

$2,439 – $2,683 USD Monthly

: HOURS PER WEEK

40

: DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

Reports To
Owner / Founder

Location
Muntinlupa City, Philippines (Hybrid)

Position Summary
The Managing Director is responsible for building, leading, and scaling BGSN PH from the ground
up. This individual has full responsibility for the company's daily operations, strategic execution,
financial performance, staffing, sales growth, client satisfaction, and overall business success.
The Managing Director acts as the Owner's representative, making executive decisions aligned
with the company's vision while operating with minimal supervision.

Key Responsibilities
Business Leadership
? Build and execute the company's strategic plan.
? Establish company goals and KPIs.
? Develop annual business plans.
? Drive revenue and profitability.
? Make executive-level business decisions.
? Ensure sustainable business growth.
Operations Management
? Oversee Operations, Sales, Marketing, Finance, HR, Service Delivery, Customer Success,
Technical Support, Procurement, and Administration.
? Ensure all departments work together efficiently.
Company Building
? Create the organizational structure.
? Develop SOPs and company policies.
? Implement workflows and reporting structures.
? Build a high-performance company culture.

Financial Management
? Prepare budgets and forecasts.
? Manage costs, cash flow, and profitability.
? Provide executive financial reports to the Owner.
Sales & Business Development
? Develop sales strategies.
? Build partnerships.
? Negotiate major contracts.
? Expand service offerings.
Team Leadership
? Recruit department heads.
? Hire key personnel.
? Coach leaders and manage performance.
? Develop future leaders.
Client Relationship Management
? Maintain executive relationships with key clients.
? Resolve major escalations.
? Improve customer satisfaction and retention.
Process Improvement
? Improve operational efficiency.
? Implement automation and technology.
? Increase productivity and service quality.
Compliance & Risk Management
? Ensure compliance with laws, regulations, policies, contracts, and information security
standards.
Executive Reporting
? Present monthly reports on financial performance, KPIs, hiring, risks, and strategic
recommendations.

Qualifications
? Education

Bachelor's Degree in Business Administration, Management, Information Technology,
Engineering, or related field. MBA preferred.
? Experience
10+ years in leadership roles, experience managing multiple departments, startup/business-
building experience, financial management experience, and MSP/IT/BPO industry experience
preferred.

Core Skills
? Executive Leadership
? Strategic Planning
? Decision Making
? Budgeting
? Forecasting
? Operations Management
? Business Development
? Financial Analysis
? Change Management
? ConnectWise
? Microsoft 365
? CRM Systems
? Project Management
? Business Automation

Key Performance Indicators (KPIs)
? Revenue Growth
? Gross Profit Margin
? Net Profit
? Cash Flow
? SLA Compliance
? Project Delivery Rate
? Operational Efficiency
? New Clients Acquired
? Monthly Recurring Revenue (MRR)
? Client Retention
? Customer Satisfaction (CSAT)
? Employee Retention
? Hiring Targets
? Leadership Development

Personal Attributes
? Entrepreneurial
? Highly accountable
? Decisive
? Financially disciplined
? Excellent communicator
? Strong people leader
? Process-driven
? Ethical and trustworthy
? Customer-focused
? Passionate about building long-term value

Authority Level
Authorized to hire and terminate employees within approved policies, approve operational
expenditures within authorized limits, negotiate client and vendor agreements, implement
company policies, and make day-to-day executive decisions. Major strategic decisions, equity
changes, significant capital expenditures, and long-term business direction remain subject to
Owner approval.

SKILL REQUIREMENT

Business Management Strategic Planning

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Managing Director

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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