VA Customer Service (Credit repair experience note required but a big plus)

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: TYPE OF WORK

Full Time

: SALARY

$595/month, $3.5/hour

: HOURS PER WEEK

40

: DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

We are looking for a professional, friendly, and detail-oriented Customer Service Representative to become a long-ter ---------- mber of our team.

Your primary responsibility will be answering incoming calls, conducting consultations with prospective clients, providing account updates to existing clients, and delivering an outstanding customer experience.

No prior credit repair experience is required (but plus points) — we will provide training. However, previous call center or customer service experience is required.

Responsibilities

* Answer incoming phone calls professionally and confidently.
* Conduct phone consultations with prospective clients.
* Explain our services and answer questions clearly.
* Review client credit monitoring reports through platforms such as:
• IdentityIQ
• Credit Karma
• Experian
* Provide existing clients with accurate account updates.
* Document notes after every client interaction.
* Schedule appointments and follow up with clients when necessary.
* Escalate complex issues when appropriate.
* Maintain confidentiality of sensitive client information.
* Deliver exceptional customer service on every call.

Requirements

* Fluent English (spoken and written).
* Prior call center or high-volume customer service experience.
* Excellent communication and active listening skills.
* Strong problem-solving abilities.
* Exceptional attention to detail.
* Professional phone etiquette.
* Comfortable working with computers and multiple web-based platforms.
* Reliable high-speed internet.
* Quiet, professional home office.
* Ability to multitask while speaking with clients.
* Positive attitude and willingness to learn.

Training

Experience in the credit repair industry is a plus but not required. We provide comprehensive training for the right candidate.

Schedule

* Monday–Friday
* 10:00 AM – 7:00 PM (Eastern Time)
* One-hour unpaid lunch break
* Off on major U.S. holidays

To apply, please submit a vocaroo voice recording detailing your experience so that I can listen to how you sound like, and send your cv/resume as well. If I like what I hear, then we can setup an interview.

SKILL REQUIREMENT

Credit Repair Customer Service Virtual Assistant

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VA Customer Service (Credit repair experience note required but a big plus)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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