Customer Service Agent (French-speaking) – E-commerce

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: TYPE OF WORK

Part Time

: SALARY

$5/hour

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 6, 2026

JOB OVERVIEW

We are looking for a reliable and detail-oriented Customer Service Agent to handle email support for our French e-commerce.

Responsibilities:

Respond to customer emails in French (order tracking, product questions, refund requests, complaints)
Follow our internal SAV guidelines and templates (provided upon onboarding)
Maintain a professional, calm, and reassuring tone at all times

Requirements:

Fluent French (written) — this is mandatory, not optional
Minimum 1-2 years of previous customer service / email support experience — required, not optional
Basic English for internal communication with the team
Experience with Commslayer (or willingness to learn quickly — training provided)
Reliable internet connection and availability during French business hours (CET timezone) preferred
Comfortable using tools like Gmail, Shopify, and AI-assisted response tools (training provided)

What we offer:

Clear guidelines and templates so you're never starting from scratch
Ongoing support from the founder
Long-term collaboration opportunity as the business grows

SKILL REQUIREMENT

Community Moderation Customer Support Shopify

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Customer Service Agent (French-speaking) – E-commerce

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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