Full Time
700–900/month
40
Aug 5, 2026
Job Title: Billing & Admin VA — Marketing Agency (Full-Time, Long-Term)
Salary: USD 700–900/month (based on experience with Ignition (our billing software)/Xero and hours overlap) Type: Full-time · Mon–Fri · Must overlap with 9am–5pm AEST (Australia Eastern) Start: ASAP for the right person
About us: We run lead-generation campaigns for trades businesses (builders, roofers, landscapers) across Australia and New Zealand. We're growing fast and need a dedicated person to own billing and payment admin so it never becomes a bottleneck.
Your responsibilities:
Issue monthly invoices and manage recurring billing for 45+ clients
Reconcile Ignition (our billing software) payments against amounts owed each month
Follow up failed and overdue payments professionally
Maintain the Billing & Payments board in
Catch and flag errors: churned clients still being billed, double charges, underpayments, missed cycles
Support client onboarding/offboarding in the billing system
Requirements:
Experience with Ignition (our billing software) and/or Xero or QuickBooks (please state which, and how long)
Excellent written and spoken English
Extremely detail-oriented and dependable
Stable internet + backup power/internet
Can overlap with AEST business hours
Bonus:
To apply:
Complete this application form:
In the form's final field, type the word LEDGER (this tells us you read the whole form).
Do NOT send a generic copy-paste application — we can tell, and it's an instant no. Tell us specifically about your billing experience.
Shortlisted candidates complete a short test project with a screen-recorded Loom.
We're hiring for the long term and treat our team well. Show us you're careful, honest, and take ownership.