Billing & Admin VA — Marketing Agency (Full-Time, Long-Term)

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TYPE OF WORK

Full Time

SALARY

700–900/month

HOURS PER WEEK

40

DATE UPDATED

Aug 5, 2026

JOB OVERVIEW

Job Title: Billing & Admin VA — Marketing Agency (Full-Time, Long-Term)

Salary: USD 700–900/month (based on experience with Ignition (our billing software)/Xero and hours overlap) Type: Full-time · Mon–Fri · Must overlap with 9am–5pm AEST (Australia Eastern) Start: ASAP for the right person

About us: We run lead-generation campaigns for trades businesses (builders, roofers, landscapers) across Australia and New Zealand. We're growing fast and need a dedicated person to own billing and payment admin so it never becomes a bottleneck.

Your responsibilities:

Issue monthly invoices and manage recurring billing for 45+ clients
Reconcile Ignition (our billing software) payments against amounts owed each month
Follow up failed and overdue payments professionally
Maintain the Billing & Payments board in ----------
Catch and flag errors: churned clients still being billed, double charges, underpayments, missed cycles
Support client onboarding/offboarding in the billing system

Requirements:

Experience with Ignition (our billing software) and/or Xero or QuickBooks (please state which, and how long)
Excellent written and spoken English
Extremely detail-oriented and dependable
Stable internet + backup power/internet
Can overlap with AEST business hours

Bonus: ---------- , GoHighLevel, agency experience.

To apply:

Complete this application form: ----------

In the form's final field, type the word LEDGER (this tells us you read the whole form).

Do NOT send a generic copy-paste application — we can tell, and it's an instant no. Tell us specifically about your billing experience.

Shortlisted candidates complete a short test project with a screen-recorded Loom.

We're hiring for the long term and treat our team well. Show us you're careful, honest, and take ownership.

SKILL REQUIREMENT
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