Ecommerce Brand Operator

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TYPE OF WORK

Part Time

SALARY

1000

HOURS PER WEEK

40

DATE UPDATED

Sep 14, 2026

JOB OVERVIEW

We are assisting in the hiring for an online store in the health and wellness industry.
The business has operated for approximately five years and already has:

An established Shopify store
A Klaviyo email list
Organic search traffic
Instagram and other digital marketing assets

We are now looking for an experienced e-commerce operator to take responsibility for the brand’s day-to-day execution and help build a profitable growth system.

The Role

This is not a basic virtual-assistant position.

We are looking for someone who can act as the day-to-day operator of the brand. You will be expected to identify priorities, execute the work, analyze results, and recommend the next actions.

Your objective will be to:

Build and operate a measurable, profitable ecommerce growth system.

You will be responsible for:

Planning and sending consistent email campaigns
Building and optimizing Klaviyo flows
Segmenting customers based on purchase and engagement behavior
Reactivating previous customers
Improving repeat-purchase rates
Growing subscription revenue
Creating welcome, post-purchase, replenishment, win-back and retention flows
Monitoring deliverability, open rates, click rates, conversion and attributed revenue
Testing subject lines, offers, content and audience segments
Maintaining proper email authentication and sender health
Shopify Store Management and Conversion Optimization

You will:

Manage and update the Shopify store
Improve product pages, landing pages and subscription messaging
Implement conversion-rate improvements
Review analytics and customer behavior
Manage discounts, bundles, upsells and cross-sells
Monitor site functionality and resolve basic issues
Coordinate app and theme changes
Test improvements rather than making changes based only on personal preference
Maintain accurate product, pricing and website content

Development experience is useful, but this is primarily a growth and management position—not a full-time developer role.

Organic Social Media

You will:

Plan and maintain a consistent content calendar
Manage Instagram and other approved social platforms
Repurpose testimonials, reviews, articles and customer stories
Create or coordinate graphics, videos and short-form content
Engage appropriately with followers
Track traffic, engagement and conversions
Identify content themes that support sales and customer trust

The objective is not simply to post regularly. Social content should support the overall customer-acquisition and retention strategy.

Paid Advertising

You should have practical experience managing:

Meta advertising
Google Ads
Retargeting
TikTok

You will be expected to:

Develop controlled testing plans
Track customer acquisition cost, return on ad spend and contribution margin
Stop or adjust campaigns that are not producing economically sensible results
Coordinate advertising with landing pages, email and creative
Prioritize profitable growth rather than top-line revenue alone


Required Experience

Applicants must have demonstrated experience with all of the following:

Shopify store management
Klaviyo email campaigns and automated flows
Ecommerce conversion optimization
Organic social media management
Meta and Google paid advertising
Subscription ecommerce
Ecommerce analytics and KPI reporting
Health, beauty, skincare, wellness or supplement products
Customer retention and repeat-purchase strategy
Independent project and task management

Do not apply based only on training courses or theoretical knowledge. We are looking for someone who has personally worked inside real ecommerce accounts and can show what they accomplished.

Ideal Candidate

The right person:

Takes ownership rather than waiting for detailed instructions
Prioritizes work based on likely business impact
Communicates clearly and reliably
Follows agreed systems and documentation
Raises problems early
Uses data to support recommendations
Can distinguish revenue growth from profitable growth
Is comfortable receiving direct feedback
Can coordinate multiple marketing channels without losing focus
Understands that account ownership, permissions and security must remain with the company
Wants to grow into a long-term leadership role
Working Arrangement
20 hours per week
Remote
Flexible working schedule
Some overlap with Arizona business hours will be required for scheduled meetings
One or two owner strategy meetings per week
Written progress reporting required
Long-term opportunity for the right person

SKILL REQUIREMENT
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