Operations Coordinator / Operations Manager (Premium Residential Cleaning)

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TYPE OF WORK

Any

SALARY

$3-12 per hour

HOURS PER WEEK

TBD

DATE UPDATED

Aug 5, 2026

JOB OVERVIEW

Remote | Full-Time or Part-Time | Australian Business Hours

The Clean Bureau is a premium residential cleaning company based in Brisbane, Australia. As we continue to grow, we're looking for an experienced Operations Coordinator to help manage our day-to-day operations.

This is not a typical Virtual Assistant role. We're looking for someone who can think ahead, take ownership, solve problems, and communicate confidently with both clients and cleaners.

Responsibilities
Manage bookings and schedules (BookingKoala)
Coordinate cleaners and recurring clients
Respond to client enquiries by phone, email and SMS
Prepare quotes and booking scopes
Follow up after bookings and manage client feedback
Assist with cleaner onboarding
Help improve systems and SOPs
We'd love someone who:
Has experience with cleaning or home service businesses
Has used BookingKoala, Jobber, Launch27 or similar software
Works independently with minimal supervision
Has excellent written and spoken English
Enjoys solving problems and improving processes
Hours

We're flexible and open to part-time or full-time applicants.

Work will generally fall between 5:00am and 8:00pm Philippine time, with occasional weekend availability highly regarded.

To Apply

Please send:

Your resume
A brief summary of your relevant experience
The cleaning software you've used (if any)

If possible, please also include a short 1-3 minute video or voice introduction. We'd love to hear about your experience and why you'd be a great fit for The Clean Bureau.

We look forward to hearing from you!

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