Operations & Brand Coordinator

Salon J. Monet and Private Hair Society are seeking a highly organized, exceptionally detail-oriented Operations & Brand Coordinator to support daily business operations, brand development, social media preparation, bookkeeping organization, project coordination, and administrative systems.

This is not a basic task-based virtual assistant role. We are looking for someone who understands that strong brands are built through intentional decisions, consistent execution, and attention to the smallest details.

You will work directly with the founder to help turn ideas into completed projects, keep priorities organized, prepare content for approval, maintain internal systems, and ensure important tasks do not fall through the cracks.

ABOUT THE BRANDS

Salon J. Monet is an appointment-only extension and natural hair salon based in Houston, Texas. Private Hair Society is the product and lifestyle house connected to the salon.

Both brands operate within the same ecosystem and are guided by the same standard of professionalism, organization, intentionality, visual consistency, and thoughtful client experience.

This position supports Salon J. Monet and Private Hair Society as business entities. It does not manage the independent beauty professionals who operate inside Salon J. Monet. Each professional manages their own clientele, pricing, booking platform, schedule, and business independently.

SCHEDULE

• Part-time
• 3–4 working days per week
• Approximately 4–5 hours per working day
• 16–20 hours per week
• Agreed-upon working hours
• One required virtual planning and review meeting each week
• Some overlap with Houston, Texas business hours will be required

KEY RESPONSIBILITIES

BRAND AND SOCIAL MEDIA SUPPORT

• Prepare social media posts for founder approval and publication
• Draft captions, calls to action, hashtags, cover wording, Story text, and supporting copy
• Prepare content for Instagram, Pinterest, TikTok, Facebook, and other approved platforms
• Organize the weekly and monthly content calendar
• Track which content is drafted, awaiting assets, awaiting approval, approved, posted, or delayed
• Organize photos, videos, graphics, templates, and other digital assets
• Assist with content repurposing across platforms
• Review all content for spelling, formatting, links, tags, product details, pricing, and brand consistency
• Research trends, marketing opportunities, competitors, and relevant content ideas
• Collaborate with the founder on campaigns, launches, promotions, and creative concepts
• Track basic content performance and summarize useful insights
• Maintain the established visual direction, tone, language, and House Standard

The founder will retain final approval and personally publish Instagram content.

PRIVATE HAIR SOCIETY SUPPORT

• Assist with product launch preparation
• Update Shopify product information and website content when requested
• Help organize product descriptions, pricing details, policies, images, and inventory records
• Assist with customer inquiries and administrative follow-up
• Support email marketing and promotional planning
• Research vendors, products, packaging, tools, and business opportunities
• Help coordinate brand projects from idea to completion
• Maintain organized records for active and future initiatives

SALON J. MONET OPERATIONS

• Assist with Salon J. Monet’s internal administrative systems
• Organize booth rental records, agreements, deposits, payment tracking, and onboarding documents
• Maintain records related to station availability and prospective renter inquiries
• Organize receipts, invoices, recurring expenses, and vendor documentation
• Assist with bookkeeping preparation and expense categorization
• Track shared supplies, operational needs, and inventory
• Maintain cleaning, maintenance, and vendor records
• Update internal spreadsheets and operational reports
• Organize House documents, forms, policies, and standard operating procedures
• Assist with salon-level website and directory updates
• Support House-led events and initiatives

This role will not manage independent stylists’ personal bookings, clients, pricing, deposits, cancellations, finances, or social media accounts.

PROJECT AND EXECUTIVE SUPPORT

• Maintain project trackers and task lists
• Help establish timelines, priorities, and deadlines
• Follow up on pending assignments, approvals, vendors, and outstanding items
• Organize email, files, documents, and shared folders
• Prepare meeting notes and action-item summaries
• Conduct research and present findings clearly
• Help coordinate business projects across multiple priorities
• Identify incomplete tasks, conflicting information, missing details, and potential delays
• Ensure approved tasks move from assignment to completion

WEEKLY WORKFLOW

The selected candidate will attend one required weekly virtual meeting with the founder.

During this meeting, we will:

• Review completed and incomplete work
• Establish priorities for the upcoming week
• Discuss deadlines, launches, and ongoing projects
• Review marketing and social media ideas
• Identify missing information, approvals, assets, or decisions
• Discuss errors, inefficiencies, concerns, and recommendations

At the end of each assigned workweek, the coordinator must submit a written report including:

• Tasks completed
• Tasks still in progress
• Tasks not completed
• Reasons for delays or blockers
• Items awaiting founder approval
• Errors, concerns, or inconsistencies identified
• Recommendations or new ideas
• Top priorities for the following week

THE MOST IMPORTANT REQUIREMENT

Exceptional attention to detail is the most important qualification for this position.

The ideal candidate naturally reviews their work before submitting it. They notice spelling errors, formatting inconsistencies, broken links, outdated information, missing details, incorrect dates, conflicting prices, incomplete assignments, and visual misalignment.

We need someone who:

• Carefully follows every part of an instruction
• Verifies information instead of assuming
• Keeps files, folders, and documents organized
• Checks names, dates, prices, links, and contact details
• Maintains consistent brand terminology
• Remembers prior decisions and applies them to future work
• Does not mark a task complete when something is still missing
• Flags contradictions between documents or platforms
• Asks thoughtful questions before making major changes
• Catches errors before the founder or customer sees them

We are looking for someone who notices what others overlook.

WHAT WE ARE LOOKING FOR

• Exceptional attention to detail
• Strong written and spoken English
• Excellent organization and time management
• Professional and clear communication
• Reliability and consistency
• Strong follow-through
• Resourcefulness and problem-solving ability
• Ability to work independently after expectations are established
• Willingness to receive and apply feedback
• Confidence to respectfully suggest improvements
• Good judgment when handling private business information
• Comfort managing multiple projects and priorities
• Interest in branding, beauty, fashion, lifestyle, e-commerce, or creative businesses
• Visual awareness and appreciation for refined, intentional branding

PREFERRED EXPERIENCE

Experience with some of the following is preferred:

• Google Workspace
• Google Sheets or Microsoft Excel
• Canva
• Shopify
• Meta Business Suite
• Pinterest
• Instagram
• TikTok
• ChatGPT
• Notion, Trello, ClickUp, Asana, or similar project management tools
• Bookkeeping support or expense organization
• E-commerce support
• Social media content preparation
• Administrative support for founders or entrepreneurs

Previous experience supporting a beauty, fashion, lifestyle, creative, salon, service-based, or e-commerce business is an advantage but not required.

INITIATIVE AND RECOMMENDATIONS

We welcome thoughtful suggestions.

If you notice an error, inefficiency, inconsistent process, missed opportunity, or area that could be improved, you are expected to respectfully bring it forward.

We do not want someone who quietly watches a problem continue because it was not specifically assigned to them.

You should be comfortable contributing ideas while understanding that final creative and strategic decisions remain with the founder.

WHAT SUCCESS LOOKS LIKE

Within the first few months, the successful candidate should be able to:

• Maintain organized project and content systems
• Prepare social media content that requires minimal corrections
• Complete tasks with limited follow-up
• Communicate progress and blockers before deadlines are missed
• Maintain accurate records and documents
• Keep projects moving without constant reminders
• Identify errors and inconsistencies early
• Contribute useful marketing and operational ideas
• Understand and consistently apply the House Standard
• Help reduce the founder’s administrative workload

PAID TRIAL PERIOD

This position begins with a two-week paid trial.

During the trial, the candidate will complete real assignments related to content preparation, research, business organization, administrative support, spreadsheets, and project coordination.

Continuation beyond the trial will be based on:

• Quality and accuracy of work
• Attention to detail
• Written and spoken English
• Communication
• Reliability
• Ability to meet deadlines
• Organization
• Initiative
• Response to feedback
• Judgment
• Alignment with the House Standard

WHAT YOU CAN EXPECT FROM US

• Clear expectations
• Respectful communication
• Timely payment
• Honest and constructive feedback
• Training on our brands, systems, and standards
• Opportunities to contribute ideas
• A collaborative working relationship
• Potential for increased responsibilities as the businesses grow
• Long-term opportunity for the right candidate

APPLICATION INSTRUCTIONS

To apply, please submit the following:

1. Your resume
2. Your expected hourly rate
3. Your available days and working hours
4. A two-to-three-minute introduction video
5. A screenshot of your ---------- internet speed test results
6. A description of your primary internet connection
7. A description of your backup internet option
8. A description of your backup power source
9. Examples of relevant work, if available

In your introduction video, please share:

• Your name and professional background
• Your experience related to this position
• Your strongest area of expertise
• A project you are proud of
• How you stay organized while managing multiple priorities
• Why this opportunity interests you

Applicants who move forward will complete a short written English communication assessment.

To confirm that you have carefully read the entire posting, include the words HOUSE STANDARD at the beginning of your application message.

Applications that do not follow the requested instructions may not be considered.

We are not simply looking for someone to complete tasks. We are looking for someone who enjoys creating order, protecting quality, solving problems, and helping thoughtful brands gro