Operations & Quality Coordinator (Part-time, 15–20 hrs/week)

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TYPE OF WORK

Part Time

SALARY

$4 - $7/hour

HOURS PER WEEK

20

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Operations & Quality Coordinator (Part-time, 15–20 hrs/week)
Help build systems, not just complete tasks!


We're a growing real estate company in Melbourne building highly structured operational systems across Property Management and Sales.
We're not looking for someone who simply follows instructions.
We're looking for someone who genuinely enjoys making sure nothing gets missed.

If you naturally:
- enjoy organising documents and systems;
- like checking whether work has been completed properly;
- notice small details that others overlook;
- enjoy following things through until they are complete;
- prefer structure over chaos;

then this role may be exactly what you're looking for.
________________________________________
Your Primary Responsibility

1. Quality Assurance (Core Responsibility)

This is the most important part of your role.
You will help ensure our operational systems are consistently followed by:
- reviewing completed checklists;
- checking operational records;
- identifying missing information;
- following up outstanding items;
- preparing simple QA reports;
- helping maintain company operational standards.

Your role is not to criticise people.
Your role is to help everyone work to the same standard.

________________________________________

2. HR Administration

You'll assist with our internal HR administration by:
- maintaining employee records;
- following up training confirmations;
- organising policy acknowledgements;
- assisting with onboarding documentation;
- maintaining staff training records.

________________________________________

3. Finance Support

You'll assist with routine financial administration including:
- payroll preparation support;
- leave record maintenance;
- other basic financial administration.

(No accounting qualification required.)

________________________________________

4. Marketing & Business Support

You'll also assist with:
- CRM updates;
- SMS marketing administration;
- document updates;
- social media administration;
- general business support tasks.

________________________________________

5. Operations Administration & Backup Support

Including:
- maintaining SharePoint;
- maintaining operational documents;
- document filing;
- providing backup administrative support;
- assisting with operational improvement projects.

________________________________________

The type of person who will love this role

You probably enjoy this role if you:
? enjoy organising information
? like creating order
? naturally follow up unfinished tasks
? feel satisfied when everything is complete
? enjoy improving systems
? are highly reliable
? communicate professionally
? can work independently

________________________________________

This role may NOT suit you if you:

x prefer fast-paced customer-facing work;
x enjoy sales more than administration;
x dislike repetitive follow-up work;
x become frustrated by detailed checking;
x prefer flexibility over structured procedures.

________________________________________
About the Role

Remote position
Part-time (approximately 15–20 hours per week)
Flexible working hours
Long-term position with a growing company

________________________________________

Our Goal

We believe great businesses are built through great systems.

Every checklist,
every template,
every training record,
every operational process,
helps make the company stronger.

If you enjoy being the person behind the scenes who helps everything run smoothly, we'd love to hear from you.


If you've ever been described as organised, detail-oriented, systematic or someone who always notices what others miss, we'd especially love to hear from you.

Please send your resume to: ----------

SKILL REQUIREMENT
Data Entry Administrative Support Quality Assurance
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