GOHIGHLEVEL AUTOMATION & SOP SPECIALIST — PART-TIME

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TYPE OF WORK

Part Time

SALARY

$5/hour

HOURS PER WEEK

20

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

GOHIGHLEVEL AUTOMATION & SOP SPECIALIST — PART-TIME

Spa Eves LLC is a boutique massage, scalp-spa and skin-wellness business in Austin, Texas. We are hiring a part-time specialist to organize and improve our GoHighLevel system, document processes and train our remote team.

This is not a general Executive VA position. Our Executive VA coordinates hiring, bookkeeping preparation, task follow-up and team management. Your role will focus on technical systems, automation, testing and SOP documentation.

SCHEDULE

• 15–20 hours per week initially
• Monday–Friday
• Must overlap at least two hours with U.S. Central Time
• 30-day paid trial
• Opportunity for ongoing work based on results

KEY RESPONSIBILITIES

• Audit our current GoHighLevel account, pipelines and workflows
• Organize stages, tags, custom fields, calendars and contact records
• Build and improve lead-response and follow-up automations
• Create missed-call text-back, appointment reminder and reactivation workflows
• Improve lead assignment, booking, deposit and no-show tracking
• Create sales and operations KPI dashboards
• Test every automation before activation
• Identify duplicate, conflicting or broken workflows
• Write clear step-by-step SOPs with screenshots
• Record concise Loom training videos
• Document triggers, actions, owners, exceptions and troubleshooting procedures
• Train our Executive VA and inside sales representative
• Maintain a change log for system updates

REQUIRED EXPERIENCE

• Demonstrated hands-on GoHighLevel experience
• Building pipelines, workflows, calendars, forms and email/SMS automations
• CRM cleanup, tagging, custom fields and opportunity management
• Automation testing and troubleshooting
• Writing practical, screenshot-based SOPs
• Recording Loom walkthroughs
• Strong written and spoken English
• Careful handling of client and business information
• Ability to explain technical systems in simple language

PREFERRED EXPERIENCE

• Zapier or Make
• ClickUp
• Google Sheets dashboards
• Service businesses, spas, salons, wellness or healthcare
• Appointment booking and lead-conversion systems
• Membership, review-request or reactivation workflows

FIRST 30-DAY DELIVERABLES

1. GoHighLevel system audit and prioritized improvement report
2. Clean lead pipeline with clearly defined stages and ownership
3. Lead-response and appointment follow-up workflows
4. Sales KPI dashboard
5. Lead-to-booking SOP with screenshots
6. Automation inventory and change log
7. Loom training library for the Executive VA and sales representative
8. Testing report confirming that approved workflows work correctly

HOW TO APPLY

Please include:

1. A short description of the most complicated GoHighLevel workflow you personally built
2. A Loom video showing a GHL system or automation you created, with private information hidden
3. One SOP sample that you personally wrote
4. Your specific role in each example—do not submit work completed primarily by another person
5. Your hourly rate and weekly availability
6. Your available working hours in U.S. Central Time
7. The words “Test Before Launch” at the beginning of your application

Applicants who pass the initial review will receive a short paid practical assessment. The assessment will evaluate GoHighLevel knowledge, workflow design, testing, documentation and communication.

Do not apply if your GoHighLevel experience is limited to entering contacts, sending messages or watching training videos. We need someone who has personally built, tested, documented and maintained working automations.

SKILL REQUIREMENT
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