Business Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

$6-8 per hour

: HOURS PER WEEK

40

: DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Full-Time • Long-Term Career Opportunity
Location: Cebu City, Philippines (Remote)
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Join a growing U.S. company that is looking for one exceptional person to build a long-term career with us.

Join the Simply Dwell Team:
Simply Dwell Home Staging was founded in 2015 by Jim and Sally Stock and has grown into one of the largest and most respected independent home staging companies in the United States.

We stage approximately 60 homes each month and operate 3–4 professional staging teams daily throughout Northeast Florida, helping homeowners, builders, investors, and real estate agents prepare homes to sell faster and for more money.

What Is Home Staging?
Home staging is the process of professionally furnishing and decorating homes for sale so they appeal to more buyers and sell faster. Simply Dwell designs, installs, and later removes furniture, artwork, rugs, and accessories to transform vacant houses into beautiful homes.

About the Opportunity
We are seeking an exceptional Business Support Specialist in Cebu City to join our team.

This is not a typical virtual assistant position. You'll work directly with our owners and management team, helping support the daily operations of a growing U.S. business.

We want someone looking for a long-term career, not just another remote job. Our goal is to invest in the right person with training, increased responsibility, career growth, and competitive compensation for many years.

Responsibilities:

Operations
- Monitor our sales pipeline.
- Verify customer information.
- Confirm appointments and agreements.
- Maintain company records.
- Audit completed work.
- Update company software.
- Assist with scheduling and administrative projects.

Customer Support
- Communicate with agents and clients.
- Confirm project details.
- Follow up on outstanding items.
- Build professional relationships.

Marketing
- Create social media posts.
- Organize photos and videos.
- Edit short videos.
- Research prospective clients.
- Assist with marketing campaigns.

Research & Special Projects
Projects may include:
- Home builders
- Real estate companies
- Vendors
- Furniture manufacturers
- Software
- Business opportunities
- Industry research

You may also have opportunities to visit furniture manufacturers and showrooms in Cebu, evaluate products, photograph potential purchases, coordinate information, and occasionally assist with preparing shipments to our U.S. warehouse.

Executive Support
- Email management
- Calendar coordination
- Research
- Documentation
- Process improvement
- Special projects

Work Schedule
This is a full-time position.

You must work during our Jacksonville, Florida business hours 8 AM to 4 PM EST (within approximately a one- to two-hour variance).

What We're Looking For:
We hire for character first.

We're looking for someone who is:
- Honest
- Organized
- Detail-oriented
- Reliable
- Professional
- Self-motivated
- Friendly
- Positive
- Comfortable communicating with U.S. clients
- Eager to learn and grow

Required Qualifications
- Exceptional spoken and written English is required.

Our clients should feel like they are speaking with someone in our U.S. office. Clear pronunciation, excellent grammar, and confident communication are essential.

You must also have:
- Strong computer skills
- Reliable high-speed internet
- A quiet, professional home office
- The ability to learn new software quickly

Compensation
Starting compensation is expected to be $6.00–$8.00 USD per hour, based on your experience, qualifications, English communication skills, and overall fit for the position.

Simply Dwell is committed to providing the tools you need to be successful. Depending on your current equipment and our business needs, we may provide:
- Company laptop
- External monitor
- Keyboard and mouse
- Laptop carrying case
- Professional headset
- External webcam (if needed)
- Other work-related equipment and accessories as needed

We also offer:
- Paid training
- Regular performance reviews
- Merit-based raises
- Performance bonuses
- Long-term career advancement opportunities

Our goal is to build a lasting relationship with someone who will grow with Simply Dwell and become an important member of our team for many years.

Who Should Not Apply:
This position is not a good fit if you:
- Want short-term work.
- Frequently change jobs.
- Prefer repetitive work.
- Cannot work U.S. business hours.
- Dislike learning new technology.
- Do not have dependable internet or a professional workspace.

Interview Process

Qualified candidates will participate in:
- Application review
- Video interview
- Skills assessment
- Final in-person interview in Cebu City

Strong English communication is one of our most important hiring criteria.

One of Simply Dwell's owners will travel to Cebu to personally interview approximately 5–7 finalists before making a final hiring decision.

How to Apply:

Please email both:
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Subject Line: Business Support Specialist – Your Full Name

Please Include
- Resume (PDF preferred)
- A 2–3 minute introduction video telling us:
- Who you are
- Your work experience
- Why you want to join Simply Dwell
- Why you would be a great fit
- Brief cover letter
- Your proudest professional accomplishment
- Three professional references including:
- Name
- Company
- Job title
- Relationship
- Email
- Phone number

Include the phrase "Excellence is in the details." in the first sentence of your email.

Applications that do not follow these instructions may not be considered.

We look forward to meeting exceptional professionals in Cebu City and welcoming the right person to the Simply Dwell team.

SKILL REQUIREMENT

Microsoft Dynamics 365 Customer Service Computer Literacy

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Business Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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