Admin & Customer Service Virtual Assistant (GoHighLevel / Trades)

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TYPE OF WORK

Full Time

SALARY

$800-1500

HOURS PER WEEK

40

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Company: Fast-growing Canadian Electrical & Home Services Business
Location: 100% Remote
Hours: Full-Time (40 hrs/week) | 8:00 AM – 4:00 PM PST (PH Graveyard Shift)
Compensation: $800 – $1,500 USD / month + Performance Bonuses

About the Role
We are looking for a detail-oriented, tech-savvy Virtual Assistant to manage daily operations, client communications, and admin workflows. You will be the operational backbone of our business, ensuring smooth processes and delivering top-tier customer support.

Why Join Us?
Clear Systems: Comprehensive video SOPs provided for all key workflows.

Stable & Long-Term: Work directly with an established North American trade company.

Growth & Rewards: Micro-task ownership with performance bonuses for top performers.

Key Responsibilities
Permit Management (High Priority): Submit and track trade permit applications via Technical Safety BC. Close out permits post-job and send documentation to clients.

GoHighLevel (GHL) Management: Triage inbound leads, dispatch standard service proposals, and execute 48-hour follow-ups to drive conversions.

Client Experience: Handle client inquiries via phone, email, text, and WhatsApp. Conduct inbound/outbound calls with a clear North American tone.

Admin & QC: Audit invoices, deposit records, and client files to prevent revenue loss. Keep CRM data 100?curate.

Requirements
English Proficiency: Near-native spoken and written English (strong North American phone presence).

Tech Skills: Proven hands-on experience with GoHighLevel (GHL) CRM.

Experience: 1–2+ years as an Admin/CS VA for US or Canadian clients (Trades/Electrical experience is a huge plus).

Attention to Detail: Meticulous approach to processing permits, invoices, and client records.

Shift Availability: Dedicated to working full-time PST business hours (PH Night Shift).

Key Performance Indicators (KPIs)
Permits: Submitted and closed within 48 hours.

Lead Speed: Inbound contacts triaged within 1–2 hours.

Accuracy: 98%+ error-free rate on invoices and client data.

Follow-Ups: 100% execution on 48-hour lead check-ins.

How to Apply
Ready to step into a stable, long-term operational role?
Apply here: ----------

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