Operations and sales assistant report to owner

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TYPE OF WORK

Full Time

SALARY

8-10/hour

HOURS PER WEEK

40

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Operations & Sales Virtual Assistant

H2WhOa Exterior Cleaning – Remote

Position: Full-Time Virtual Assistant

Pay: $8–10/hour (based on experience)

Hours: Approximately 40 hours/week, Monday–Friday (with occasional flexibility)

We’re looking for a highly organized Virtual Assistant to become a long-term part of our exterior cleaning company. You’ll help keep our sales pipeline organized, respond to leads quickly, schedule estimates, maintain our customer database, assist with marketing, and support daily operations.

This position is ideal for someone who enjoys organization, customer communication, and learning new software.

Primary Responsibilities

Lead Management

* Monitor Google Voice throughout the day
* Respond to incoming Leads
* Qualify leads
* Schedule estimate appointments
* Follow up with unresponsive leads
* Keep conversations organized

CRM & Database Management

* Maintain our master customer database
* Import and organize historical leads
* Tag customers correctly by lead source
* Keep Jobber records updated
* Ensure no customer falls through the cracks
* Update customer notes after conversations

Administrative Support

* Organize customer information
* Build customer files
* Assist with estimates and proposals
* Create proposal documents during Christmas light season
* General administrative assistance

Business Development

* Research local commercial prospects
* Build prospect lists
* Cold call businesses
* Send follow-up emails
* Help manage commercial outreach

Marketing Support

* Research opportunities on:
* Facebook Groups
* Facebook Marketplace
* Nextdoor
* LinkedIn
* Draft daily social media posts
* Assist with content ideas
* Help maintain our online presence

Miscellaneous

* Internet research
* Spreadsheet management
* SOP documentation
* Other duties as assigned

Preferred Skills

* Excellent written English
* Excellent spoken English
* Customer service experience
* Comfortable making phone calls
* Google Workspace
* Microsoft Office
* CRM experience
* Attention to detail
* Fast learner
* Self-motivated

Bonus Experience

* Jobber
* GoHighLevel
* Google Voice
* Facebook Business Manager
* Canva
* AI tools (ChatGPT or Claude)

SKILL REQUIREMENT
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