Operations & Admin Assistant – Retail Sales & Merchandising

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: TYPE OF WORK

Part Time

: SALARY

7 USD per hour

: HOURS PER WEEK

20

: DATE UPDATED

Aug 5, 2026

JOB OVERVIEW

About the Role

We're looking for a detail-oriented and organized Operations & Admin Assistant to support the day-to-day running of our retail sales and merchandising operations. This role is highly process-driven — you'll be managing booking forms, scheduling sessions, coordinating with field reps, and keeping our platforms and trackers up to date. The ideal candidate has experience working within retail or FMCG environments and is comfortable navigating retailer portals and scheduling tools.

Work Structure & Requirements

Location: Remote / Virtual
Schedule: Part-time to start, with potential to grow
Time Zone: Must be available during NZT (New Zealand Time) business hours
Compensation: $7 USD per hour

Key Responsibilities

1. Demonstration Booking & Scheduling

Fill out and email booking forms for in-store demonstrations to supermarkets following the schedule on our Inzstore platform
Follow up on unresponded demonstration bookings via email
Schedule merchandising sessions on the platform
Move sessions for reps to suitable dates within promotional periods

2. Rep Coordination & Communication

Quality check reps' merchandising and sampling reports; send friendly performance improvement emails where needed
Answer rep queries via email and send brand information, objectives, and goals ahead of upcoming demonstrations
Add notes to sessions where required
Send training documents to new reps
Add reps to the Compass app and follow up until onboarding is completed

3. Platform & Data Management

Add new brands onto the platform
Keep Trello up to date with rep gear, current safe-in-store passes
Update store details and load new stores

4. Tasks Added as Confidence Grows

Add promotions onto the portal
Use images fro ---------- rchandising reports to highlight shelf gaps for new products
Chase payments from brands
Prepare monthly brand reports
Enter bills in Xero

Required Skills & Experience

Experience: Prior experience in an operations, admin, or coordination role — retail, FMCG, or merchandising agency experience strongly preferred
Portal Experience: Familiarity with retailer portals is highly valued; NZ-specific portal experience (e.g. Foodstuffs & Woolworths NZ) is a strong plus
Communication: Strong written English — able to communicate professionally with reps and brand contacts
Tools: Comfortable with Trello, Xero, Google Workspace, and similar platforms; quick to learn new systems
Profile: Detail-oriented, organized, reliable, and proactive — someone who follows through without needing to be chased

To Apply
Kindly send your resume and introduction video

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Operations & Admin Assistant – Retail Sales & Merchandising

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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