Full-Time Dispatcher (Remote)

Full-Time Dispatcher (Remote)

Company: Eveready Express
Engagement Type: Independent Contractor (Full-Time)
Location: Remote

About the Role

Eveready Express is seeking a highly motivated, detail-oriented, and experienced Dispatcher to join our growing logistics team.

The ideal candidate must have at least two (2) years of experience working in the U.S. logistics or transportation industry and possess strong dispatching, route planning, and load coordination skills. You should thrive in a fast-paced environment, be able to effectively multitask, possess intermediate English communication skills, demonstrate expert computer skills, and have a growth mindset with a willingness to continuously learn and improve.

As a Dispatcher, you will be responsible for coordinating daily transportation operations, negotiating rates, assigning drivers, monitoring shipments, communicating with customers, and ensuring deliveries are completed safely, efficiently, and on time while maintaining compliance with DOT and ELD regulations.

Vehicles Being Dispatched
26-Foot Box Trucks (10,000 lb. weight capacity) – Dock-high with lift gate
Sprinter Vans
Cargo Vans
Ram ProMaster (High Roof)
About Eveready Express

Founded in 1984, Eveready Express is a trusted leader in trucking, courier, logistics, and distribution services. We proudly serve businesses throughout the Northeast by providing dependable transportation solutions backed by honesty, integrity, urgency, teamwork, and exceptional customer service.

Key Responsibilities
Dispatch Operations
Dispatch vehicles based on customer orders, schedules, and driver availability.
Negotiate rates with drivers while maintaining a target minimum 40% gross margin.
Assign loads efficiently to maximize profitability and operational performance.
Coordinate pickups and deliveries to ensure customer service expectations are met.
Driver Communication
Maintain continuous communication with drivers throughout their routes.
Provide dispatch instructions, updates, route changes, and operational support.
Ensure drivers follow company procedures and customer requirements.
Routing & Scheduling
Plan efficient delivery routes to minimize transit time, fuel consumption, and operating costs.
Adjust schedules quickly as operational needs or unforeseen circumstances arise.
Balance driver availability with customer delivery requirements.
Shipment Tracking
Monitor shipments in real time using GPS and dispatch software.
Proactively identify delays and coordinate solutions to minimize service disruptions.
Provide timely shipment updates to customers and internal teams.
Customer Service
Serve as the primary point of contact for customers after dispatch.
Respond professionally to customer inquiries.
Resolve delivery concerns while maintaining exceptional customer service.
Documentation & Compliance
Maintain accurate dispatch records, driver logs, shipment notes, Bills of Lading (BOLs), and Proofs of Delivery (PODs).
Ensure compliance with DOT regulations, ELD requirements, Hours of Service (HOS), company policies, and customer-specific procedures.
Problem Solving
Resolve logistical challenges including traffic delays, vehicle breakdowns, weather disruptions, missed appointments, and last-minute schedule changes.
Safety & Regulatory Compliance
Verify driver qualifications, vehicle readiness, insurance, and compliance with company safety standards.
Work closely with HR and Operations to ensure all regulatory requirements are met.
Team Collaboration
Collaborate with Customer Service, Operations, Billing, Sales, HR, Warehouse, and Drivers to ensure seamless daily operations.
Continuous Improvement
Identify opportunities to improve dispatch efficiency, operational workflows, and customer satisfaction.
Recommend process improvements and innovative solutions to management.
Qualifications
Required: Minimum of 2 years of experience in the U.S. logistics or transportation industry.
Previous experience dispatching 26-foot box trucks, cargo vans, sprinter vans, or final-mile delivery vehicles is required.
Strong understanding of DOT regulations, ELD compliance, and Hours of Service (HOS) requirements.
Experience negotiating driver rates while maintaining profitability and service quality.
Expert computer skills, including the ability to quickly navigate multiple applications, browser tabs, spreadsheets, dispatch platforms, and communication tools simultaneously.
Proficiency with Transportation Management Systems (TMS), dispatch software, GPS tracking platforms, load boards, CRM systems, Microsoft Office (especially Excel), Google Workspace, and web-based applications.
Strong ability to multitask and manage multiple drivers, customers, deliveries, and priorities simultaneously in a fast-paced environment.
Intermediate English communication skills (written and verbal).
Excellent organizational skills with exceptional attention to detail.
Comfortable communicating professionally with drivers, customers, brokers, and internal teams.
Strong critical-thinking, decision-making, and problem-solving abilities.
Dependable, self-motivated, highly organized, and capable of working independently with minimal supervision.
Demonstrates a growth mindset, is coachable, adaptable, and committed to continuous learning and improvement.
Must be available to work a full-time schedule, including evenings, weekends, or holidays as operational needs require.
Hardware & Technical Requirements

Applicants must have the following:

Processor: 2.0 GHz or higher (Intel Core i5/i7 or equivalent preferred)
RAM: Minimum 16 GB
Storage: At least 100 GB of available disk space
Second monitor for efficient multitasking
Backup computer
Noise-canceling headset
Internet: Minimum 20 Mbps wired connection for both your primary and backup internet service providers
USB sticks, mobile hotspots, wireless dongles, or satellite internet connections are not permitted as backup internet connections.
Perks of the Engagement
Competitive weekly compensation
Opportunity to qualify for HMO benefits
Opportunities for advancement within the company
Ongoing training and professional development
Supportive, collaborative, and growth-oriented work environment
How to Apply

Please send an email with the subject line:

"I Want to Dispatch for Eveready"

to ----------

Your application must include:

A voice recording (using SpeakPipe or Vocaroo) explaining why you are a great fit for the role.
A PDF copy of your resume.
A photo of your workstation.
A screenshot of your internet speed test from speedtest.net.

Please follow all application instructions carefully. Applications that do not include all of the required items will not be considered.

Only applicants who demonstrate attention to detail, follow instructions, and show genuine interest in joining our team will move forward in the hiring process.

Candidates selected for the next stage will be invited to a brief Skype or Google Meet video interview.

Equal Opportunity Engagement

Eveready Express is committed to providing equal opportunities to all independent contractors. We do not discriminate based on race, religion, color, disability, medical condition, genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy), age, veteran status, or any other characteristic protected by applicable law.

We value diversity, equity, and inclusion and strive to foster a professional, respectful, and collaborative environment where all independent contractors have an equal opportunity to succeed based on their qualifications, performance, and commitment.

Disclaimer

This engagement description is intended to describe the general nature and scope of work expected of the Independent Contractor. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Eveready Express reserves the right to modify responsibilities, assignments, operational requirements, and performance expectations at any time based on business needs.

Nothing in this posting shall be construed as creating an employer-employee relationship. Individuals selected for this opportunity will perform services as Independent Contractors and will be responsible for complying with the terms of their Independent Contractor Agreement and all applicable tax and legal obligations.