Part-Time Track & Trace Specialist (Remote)

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TYPE OF WORK

Part Time

SALARY

$3-$4/hr

HOURS PER WEEK

34

DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Company: Eveready Express
Engagement Type: Independent Contractor (Part-Time)
Location: Remote

About the Role

Eveready Express is seeking a reliable, detail-oriented, and proactive Track & Trace Specialist to join our growing logistics team.

In this role, you will be responsible for monitoring active shipments, communicating with drivers, providing real-time shipment updates, and ensuring our customers receive timely and accurate information throughout the delivery process.

The ideal candidate must have experience working in the U.S. logistics industry, thrives in a fast-paced environment, can effectively multitask, possesses intermediate English communication skills, and has a growth mindset with a willingness to continuously learn and improve.

Key Responsibilities
Monitor active shipments and deliveries in real time.
Contact drivers to verify shipment status, estimated arrival times, and delivery completion.
Provide accurate and timely shipment updates to customers and internal teams.
Document shipment milestones and maintain accurate tracking records.
Follow up on delayed shipments, delivery exceptions, and missing Proofs of Delivery (PODs).
Escalate service issues to the appropriate department when necessary.
Update dispatch and tracking systems accurately and promptly.
Collaborate with dispatch, customer service, and operations teams to ensure on-time deliveries.
Maintain professionalism in all communications with drivers and customers.
Perform additional logistics support tasks as assigned.
Qualifications
Required: Minimum of 1 year of experience in the U.S. logistics or transportation industry.
Experience in Track & Trace, dispatch, freight brokerage, courier, final-mile delivery, or transportation operations is highly preferred.
Strong ability to multitask and manage multiple shipments simultaneously in a fast-paced environment.
Intermediate English communication skills (written and verbal).
Excellent organizational skills with exceptional attention to detail.
Comfortable making outbound calls and communicating professionally with drivers, customers, and internal teams.
Basic computer proficiency and the ability to quickly learn new software and systems.
Dependable, self-motivated, and able to work independently with minimal supervision.
Customer-focused with strong problem-solving and critical-thinking skills.
A growth mindset with a willingness to accept feedback, adapt to new processes, and continuously improve.
Experience using Transportation Management Systems (TMS), dispatch software, load boards, CRM platforms, or shipment tracking systems is an advantage.
Hardware & Technical Requirements

Applicants must have the following:

Processor: 2.0 GHz or higher (Intel Core i5/i7 or equivalent preferred)
RAM: Minimum 16 GB
Storage: At least 100 GB of available disk space
Second monitor for efficient multitasking
Backup computer
Noise-canceling headset
Internet: Minimum 20 Mbps wired connection for both your primary and backup internet service providers
USB sticks, mobile hotspots, or wireless dongles are not permitted as backup internet connections
Perks of the Engagement
Competitive weekly compensation
Opportunity to receive HMO benefits
Opportunities for advancement within the company
Ongoing training and professional development
Supportive and collaborative team environment
How to Apply

Please send an email with the subject line:

"I am your next Track & Trace Specialist"

to ----------

Your application must include:

A voice recording (using SpeakPipe or Vocaroo) explaining why you are a great fit for the role.
A PDF copy of your resume.
A photo of your workstation.
A screenshot of your internet speed test from speedtest.net.

Please follow all application instructions carefully. Only applicants who demonstrate attention to detail, follow directions, and show genuine interest in the opportunity will be considered.

Applicants selected for the next stage will be invited to a brief Skype or Google Meet video interview.

Equal Opportunity Engagement

Eveready Express is committed to providing equal opportunities to all independent contractors. We do not discriminate based on race, religion, color, disability, medical condition, genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy), age, veteran status, or any other characteristic protected by applicable law.

We value diversity, equity, and inclusion and strive to foster a professional, respectful, and collaborative environment where all independent contractors have an equal opportunity to succeed based on their qualifications, performance, and commitment.

Disclaimer

This engagement description is intended to describe the general nature and scope of work expected of the Independent Contractor. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Eveready Express reserves the right to modify responsibilities, assignments, and operational requirements at any time based on business needs.

Nothing in this posting shall be construed as creating an employer-employee relationship. Individuals selected for this opportunity will perform services as Independent Contractors and will be responsible for complying with the terms of their Independent Contractor Agreement and all applicable tax and legal obligations.

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