Social Media Manager

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TYPE OF WORK

Full Time

SALARY

$6-7/hour US

HOURS PER WEEK

40

DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Maintain the annual theme calendar and convert each monthly theme into a complete seven-day BUILDS schedule.
• Write and moderately localize captions for 10 locations, then adapt each concept appropriately for all four platforms.
• Create shared Canva graphics, carousels, and templates that follow current franchise brand standards.
• Edit owner-supplied photos and videos; create short-form Reels from supplied footage within the included monthly scope.
• Complete, quality-check, and schedule the entire following month by the 25th.
• Monitor comments and direct messages during covered U.S. weekday hours; answer routine inquiries using approved responses.
• Immediately escalate leads, complaints, negative reviews, safety concerns, legal/media issues, and sensitive messages to the correct owner.
• Verify community-group rules and manually share approved content only where business participation is permitted.
• Maintain controlled location profiles, content folders, permissions, links, promotion dates, response templates, and escalation contacts.
• Prepare one monthly scorecard per location and one combined network report, including insights and recommended experiments.

SKILL REQUIREMENT
Content Creation Project Management Social Media Engagement
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