Luxury Travel Lead Qualifier

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: TYPE OF WORK

Part Time

: SALARY

$3-$4 per hour

: HOURS PER WEEK

20

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Job Summary:
We are hiring a Lead Qualifier to handle incoming client inquiries and turn them into qualified, sales-ready leads. You will be the first voice potential clients hear, so a native or near-native North American English accent and a confident, professional phone presence are essential. Your day will involve calling new leads, understanding their needs in detail, documenting everything in our CRM, and preparing thorough handoff notes for the specialist team.

Key Responsibilities:
- Call incoming leads promptly after reviewing their inquiry information
- Conduct detailed needs analysis conversations covering client goals, preferences, budget, group size, and specific requirements
- Spot opportunities to broaden the scope of each potential engagement
- Record thorough qualification notes and update lead status in Zendesk CRM
- Prepare and deliver warm lead handoffs with complete briefing notes at the start of each business day
- Send qualifying emails with a Calendly booking link to leads who did not provide a phone number
- Follow up with post-call emails to maintain ---------- ntum and confirm next steps
- Keep lead records organized and ensure every inquiry receives timely attention
- Work with the sales and specialist teams to improve qualification workflows

Mandatory Skills:
- Native or near-native North American English with clear and confident delivery
- Polished and professional phone manner with outbound and inbound call experience
- Strong consultative communication and needs analysis abilities
- Working knowledge of Zendesk CRM or a comparable CRM platform
- Familiarity with Calendly or similar appointment scheduling tools
- Skilled at evaluating lead quality and recognizing upsell potential
- Excellent written English for professional email communication
- Comfortable coordinating across time zones for international team handoffs
- Self-motivated, organized, and capable of working independently

Preferred Skills:
- Experience in sales, client services, or premium service industries
- Prior experience qualifying leads in a high-end or luxury service setting
- Knowledge of email follow-up strategies and lead nurturing workflows
- Ability to juggle multiple active leads without sacrificing conversation quality
- Background in fast-paced, high-volume inbound lead environments
- Familiarity with consultative selling approaches and relationship-driven communication

Why Join Us:
Step into a role where your voice and communication skills have a direct impact on business results. You will be at the front line of client engagement, shaping first impressions and ensuring every qualified lead is set up for success. This position offers meaningful work, professional development, and the chance to be a key contributor to a growing team.

SKILL REQUIREMENT

CRM Customer Service Sales

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Job Post	Reporter	Rank	Reason	Date

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Luxury Travel Lead Qualifier

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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