Client Delivery Manager

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: TYPE OF WORK

Full Time

: SALARY

$10-15/hr

: HOURS PER WEEK

40

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Client Delivery Manager | Full-Time - Remote

The role in one paragraph
Your job is to make sure every client request and every video, script and thumbnail project moves from submission to delivery without being missed, delayed or left without an owner. You are the operational owner for a portfolio of clients: visible in Slack, coordinating the internal team, keeping Airtable true, resolving blockers and raising risks before the client feels them. This is not a passive task-tracking role. You are the person who makes sure the work actually moves and every loop closes.

About Views To Clients

Views To Clients is a fast-growing YouTube growth and production company working with some of the world's leading founders and brands, including Gary Vee, Manychat and Instantly.ai. We are building the strongest YouTube delivery operation in the market and need high-ownership operators who can keep pace with that ambition.

What you own:
Own the day-to-day delivery health of a portfolio of clients.
Be present in client Slack channels, acknowledge operational requests and give clear progress updates.
Turn client messages, submissions and decisions into properly owned work with a clear deadline.
Coordinate scriptwriters, editors, QAs, thumbnail designers, strategists and other internal owners.
Make sure new work is assigned the same day and accepted by the person responsible.
Track projects through delivery, chase progress and intervene before an issue becomes a missed deadline
Keep Airtable and the operating system aligned with reality at all times.
Identify blockers and weak plans early, then resolve or escalate them with a proposed next action
Verify that the correct result reaches the client before marking anything resolved.
Maintain clear daily visibility across what is healthy, at risk, overdue and unresolved.

Where the role stops
The Strategist owns YouTube strategy and results direction. QA and functional leaders own the quality standard inside their disciplines. Client Success leadership owns higher-stakes relationship calls, renewals, saves, expansion and commercial decisions.

You do not need to personally execute every specialist task, but you cannot treat another person's ownership as a reason for a client outcome to drift. Your job is to route the issue correctly, secure a credible commitment and make sure it reaches resolution.

Who will be exceptional here
You have strong agency project-management, client-delivery or creative-operations experience.
You have controlled several recurring client workstreams and cross-functional teams at once.
You naturally notice missing owners, vague deadlines and silent risks before somebody points them out.
You are direct, calm and comfortable holding talented people accountable.
Your written English and client communication are excellent.
You can prioritise quickly when several clients need attention at once.
You use systems such as Airtable, Asana, ClickUp or Monday as operational truth, not decoration.
You ask questions early, make sensible decisions without waiting for permission and close loops without being chased.

What success looks like
Clients do not need to chase us for status.
Actionable requests are captured and assigned within the required SLA.
Risks are raised before deadlines are missed.
Every live item has a clear owner, next action and deadline.
The system matches the real state of delivery.
Internal owners know exactly what is expected and by when.
Problems reach the client as controlled solutions, not silent surprises.

Full Job Details: ----------

HOW TO APPLY

Complete this mandatory application form. Do not apply through OnlineJobs.ph alone:

----------

The application includes a short Loom video covering your experience, a difficult client situation you have owned and how you would keep multiple clients successful and on track.

Applications submitted without the form and Loom video will be automatically rejected.

VERIFY VTC
Website: ----------
Founder: www. ---------- /in/jaketrinder/
UK company: Views To Clients Ltd, company number ---------- Companies House: ---------- /company/ ----------

SKILL REQUIREMENT

Project Management Client Relationship Management

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Client Delivery Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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