Intake Specialist- SPANISH AND ENGLISH REQUIRED

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: TYPE OF WORK

Full Time

: SALARY

700

: HOURS PER WEEK

40

: DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

IF YOU DONT KNOW SPANISH DO NOT APPLY YOU WONT BE CONSIDERED. SEND YOUR RESUME TO ----------
Key Responsibilities
Answer incoming phone calls professionally
Ask basic intake questions to understand the reason for the call
Identify whether the call is urgent or non-urgent based on provided guidelines
Route calls, messages, or information to the correct attorney or department
Take clear and accurate notes for follow-up
Schedule callbacks when necessary
Maintain confidentiality of all caller information
Requirements
Must be located in the Philippines
Strong English AND SPANISH communication skills (spoken and written)
Experience in call handling, customer service, or virtual assistance
Ability to follow intake scripts and urgency guidelines
Basic computer and data-entry skills
Reliable internet and a quiet work-from-home setup
Comfortable working overnight U.S. hours
Preferred (Not Required)
Experience with U.S.-based clients
Previous intake or law firm support experience
Skills Needed
Clear communication
Attention to detail
Good judgment within defined guidelines
Professional phone presence
Reliability and punctuality

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Intake Specialist- SPANISH AND ENGLISH REQUIRED

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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