Lead Follow-Up, Scheduling & Estimating Virtual Assistant — Home Services

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

4$/hour

: HOURS PER WEEK

20

: DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

We are looking for a dependable, organized virtual assistant to support multiple blue-collar and home-service businesses.

The right person will be responsible for contacting new leads quickly, following up with customers, scheduling appointments, organizing job information, and helping prepare professional estimates.

Our businesses operate in industries including:

HVAC
Plumbing
Water filtration and water softener installation
Power washing
General home services
Primary Responsibilities
Call, text, and email new leads as soon as they enter our system
Follow up consistently with leads who have not yet booked
Schedule estimates, service calls, installations, and customer appointments
Confirm appointments and send reminders
Reschedule canceled or missed appointments
Collect job details, photos, measurements, addresses, and customer information
Prepare professional estimates using our pricing, templates, and instructions
Send estimates to customers and follow up until they approve or decline
Update customer records, notes, appointment statuses, and opportunities
Keep the sales pipeline and calendar organized
Communicate with technicians, salespeople, office staff, and customers
Answer basic customer questions without giving unauthorized technical advice
Escalate complicated pricing or technical questions to management
Create daily reports showing leads contacted, appointments booked, estimates sent, and outstanding follow-ups
Systems You May Use

Experience with these platforms is helpful but not required:

GoHighLevel
Housecall Pro
Jobber
ServiceTitan
Google Calendar
Google Workspace
QuickBooks
Slack
Microsoft Excel or Google Sheets

Facebook and Instagram lead forms
Gmail
RingCentral, LeadConnector, or similar phone systems

Training, estimating templates, pricing information, scripts, and procedures will be provided.

Requirements
Excellent written and spoken English
Comfortable making outbound and inbound phone calls
Strong customer-service and communication skills
Highly organized and able to manage multiple calendars
Able to follow detailed instructions and company procedures
Comfortable working with prices, measurements, equipment information, and estimates
Able to learn terminology related to HVAC, plumbing, water treatment, and home services
Reliable computer, headset, and high-speed internet connection
Quiet and professional workspace
Able to work during United States Eastern Time business hours
Strong attention to detail
Honest, dependable, and consistent
Comfortable being measured by performance and daily activity
Preferred Experience
Previous work for an HVAC, plumbing, construction, water-treatment, or home-service company
Lead follow-up or appointment-setting experience
Dispatching or scheduling experience
Preparing proposals, quotes, or estimates
CRM and pipeline-management experience
Sales support or customer-service experience
Performance Expectations

You will be evaluated on:

Speed-to-lead
Number of calls, texts, and emails completed
Appointments booked
Estimate follow-up completion
Accuracy of customer information
Accuracy of estimates
Calendar organization
Communication with customers and employees
Reliability and attendance
Work Schedule

Monday through Friday during U.S. Eastern Time.

Suggested schedule:

8:00 AM to 5:00 PM Eastern Time, including a one-hour unpaid break.

Occasional Saturday coverage may be offered depending on business needs.

Application Instructions

To apply, please include:

A short introduction about your experience.
A voice recording introducing yourself.
A description of any experience you have with HVAC, plumbing, construction, scheduling, estimating, or home-service businesses.
A list of CRMs or scheduling platforms you have used.
Your internet speed and computer specifications.
Your availability in U.S. Eastern Time.
Your desired hourly rate.
The word HORIZON at the beginning of your application so we know you read the entire posting.

SKILL REQUIREMENT

Appointment Setting Customer Service Administrative Support

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0105
Total Execution Time	0.0119

GET DATA

No GET data exists

MEMORY USAGE

1,509,656 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Lead-Follow-Up-Scheduling-Estimating-Virtual-Assistant-Home-Services-1700543

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0057 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1700543 LIMIT 1
0.0011	SELECT * FROM `employers` WHERE `employer_id` = 961020 LIMIT 1
0.0003	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1700543 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-07',ej.date_added) duration_days, DATEDIFF('2026-08-07',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-07',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1700543'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1700543
0.0009	`UPDATE employer_jobs SET hit_counts = '*Jul-31-2026=37Aug-01-2026=1243Aug-02-2026=189Aug-03-2026=101Aug-04-2026=17*Aug-07-2026=1' WHERE job_id= '1700543'`
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Jul-2026=37*Aug-2026=1550' WHERE job_id= '1700543'`
0.0003	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1700543' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1700543
0.0003	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '961020' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786138034
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Lead-Follow-Up-Scheduling-Estimating-Virtual-Assistant-Home-Services-1700543
csrf-token	4e2118cd58db8c223f0db4d3bf6ad3b3

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.95
HTTP_DNT

Lead Follow-Up, Scheduling & Estimating Virtual Assistant — Home Services

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?