Listings Management Specialist (Virtual Assistant)

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: TYPE OF WORK

Part Time

: SALARY

$100/week

: HOURS PER WEEK

25

: DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

Listings Management Specialist (Virtual Assistant)
Today's Business (TBSMO) — Remote / Contract or Part-Time
About the Role
Today's Business is a NJ-based digital marketing and affiliate management agency serving clients across healthcare, home services, franchise, and retail verticals. We're hiring a detail-obsessed Listings Management Specialist to own local listings, citations, and directory accuracy across our client portfolio — ranging from single-location small businesses to enterprise, multi-location healthcare systems with 100+ facilities.

This is a hands-on execution role. You'll work inside Yext and BrightLocal daily, keeping business data (NAP: Name, Address, Phone), hours, categories, and profile content accurate and consistent across Google Business Profile, Yelp, Apple Maps, and dozens of other directories and aggregators — and flagging opportunities to improve visibility along the way.
What You'll Do
Listings Setup & Onboarding

Run comprehensive listings audits for new clients — identify inaccuracies, duplicates, and missing/incomplete profiles across existing directories
Aggregate, verify, and standardize business location data (NAP, hours, services, categories) for onboarding
Build out and submit new client locations in BrightLocal (Citation Builder / Active Sync) and Yext, prioritizing aggregators (Neustar, Data Axle, Foursquare, GPS Network) and core directories (Google Business Profile, Bing Places, Apple Maps, Yelp, and category-specific directories)

Ongoing Management

Monitor and maintain listing accuracy across all connected platforms for each client account
Claim, verify, and optimize Google Business Profiles (categories, services, photos, posts, Q&A)
Identify and suppress duplicate or conflicting listings
Process client-driven updates (new locations, hour changes, rebrands, closures) promptly and accurately
Monitor for unauthorized changes to listings and flag/resolve inconsistencies
Track listing sync status and troubleshoot platforms that reject or delay updates

Reporting & Communication

Pull and organize BrightLocal and Yext reporting on listing accuracy, sync status, visibility, and (where applicable) review/reputation metrics
Maintain client-level trackers in ---------- — logging listing status, open issues, and completed submissions
Flag accounts with recurring sync failures, low visibility scores, or directory-specific issues to the account team
Support monthly/quarterly client reporting with clear, accurate listings data

Cross-Platform Coordination

Work alongside SEO strategists and account managers to align listings work with broader local SEO strategy (citations feeding into rankings, GBP feeding into map pack visibility, etc.)
Support occasional reputation/review management tasks (monitoring, alerting, light response support) as platforms and client scope require
What We're Looking For
Required

Direct, hands-on experience managing listings in Yext (Listings, Knowledge Graph/entity data structure, sync management)
Direct, hands-on experience with BrightLocal (Citation Builder, Active Sync, reporting)
Strong attention to detail — this role lives and dies on data accuracy across dozens/hundreds of locations
Comfortable managing multiple client accounts and competing deadlines simultaneously
Experience with Google Business Profile management (claiming, verification, optimization)
Comfortable managing listings on Yelp for Business and Apple Maps/Apple Business Connect, in addition to GBP
Working familiarity with ---------- or similar task/board management tools
Clear written English for client-facing reporting and internal documentation
Reliable internet connection and overlap availability with US Eastern Time business hours (at least a few hours of daily overlap)

Strongly Preferred

Experience managing listings for multi-location clients or franchises (10+ locations)
Familiarity with local SEO fundamentals — how citations, NAP consistency, and GBP signals affect local search visibility
Experience in a healthcare, franchise, or professional services vertical (directory nuances differ by industry)
Prior agency or VA experience supporting US-based marketing teams
Exposure to reputation/review management platforms (Yext Reviews, BirdEye, ---------- , or similar)
Tools You'll Use
Yext, BrightLocal, Google Business Profile, Yelp for Business, Apple Maps/Apple Business Connect, ---------- , Google Drive/Sheets, Slack
Structure & Compensation
Schedule: Monday–Friday, 9:00 AM – 2:00 PM (5 hours/day, 25 hours/week)
Compensation: $100/week
Remote, contract role to start, with potential to grow as client load increases
Reports to the Growth & Partnerships / Account Management team
Volume scales with active client count — expect predictable weekly hours with periodic spikes during new client onboarding (multi-location audits are time-intensive)
How to Apply
Please include:

A short summary of your direct Yext and BrightLocal experience (platforms used, approximate location counts managed, industries served)
Any example of a listings audit, citation report, or before/after accuracy improvement you can share (client details redacted is fine)
Your available weekly hours and time zone overlap with US Eastern Time

SKILL REQUIREMENT

Local SEO Off-Page Link Building

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Listings Management Specialist (Virtual Assistant)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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