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TYPE OF WORK
Part Time
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SALARY
TBD
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HOURS PER WEEK
40
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DATE UPDATED
Jul 31, 2026
Collision Counseling is a growing mental health practice specializing in helping individuals recover from motor vehicle a
We are looking for an experienced, detail-oriented professional to manage our revenue cycle, insurance billing, patient administration, and clinic operations. This is a long-term remote position with opportunities for growth.
Responsibilities
Revenue Cycle Management
* Verify insurance eligibility and benefits before appointments.
* Obtain prior authorizations when required.
* Submit clean claims to commercial insurance, Medicare, Medicaid (if applicable), and auto insurance.
* Monitor claim status and resolve rejections.
* Follow up on unpaid claims and denials.
* Prepare and submit appeals.
* Post insurance and patient payments.
* Reconcile accounts and manage Accounts Receivable.
* Maintain billing accuracy and compliance.
Personal Injury & Motor Vehicle A
* Manage Personal Injury (PI) and Motor Vehicle A
* Coordinate billing for:
* PIP
* MedPay
* Third-party liability claims
* Letters of Protection (LOPs)
* Communicate professionally with attorneys, insurance adjusters, and medical providers.
* Track settlements and outstanding balances.
* Maintain accurate documentation for legal cases.
Patient Administration
* Schedule appointments.
* Verify insurance prior to visits.
* Manage patient intake paperwork.
* Maintain accurate patient records.
* Answer patient billing questions.
* Process cancellations and rescheduling.
* Coordinate referrals when needed.
Clinic Operations
* Maintain our Electronic Health Record (SimplePractice preferred).
* Generate weekly and monthly financial reports.
* Track KPIs such as:
* Days in A/R
* Collection rate
* Denial rate
* Outstanding balances
* Recommend workflow improvements.
* Assist with administrative projects as the practice grows.
Required Qualifications
* Minimum 3 years of U.S. medical billing experience.
* Strong understanding of U.S. insurance billing.
* Experience with Revenue Cycle Management.
* Excellent written and spoken English.
* High attention to detail.
* Organized and dependable.
* Able to work independently.
* Strong customer service skills.
Preferred Qualifications
* Behavioral health or mental health billing experience.
* Personal Injury (PI) or Motor Vehicle A
* Experience with:
* SimplePractice
* Office Ally
* Availity
* Kareo/Tebra
* TherapyNotes
* Familiarity with:
* CPT coding
* ICD-10 coding
* ERA/EFT
* Insurance verification
* Prior authorizations
* Appeals
* Spanish-speaking is a plus.
Performance Expectations
Within the first 90 days you should be able to:
* Independently manage the clinic’s billing cycle.
* Keep insurance claims current and minimize aging receivables.
* Ensure patient accounts remain organized and accurate.
* Communicate professionally with patients, providers, attorneys, and insurers.
* Help improve operational efficiency as the clinic grows.
Compensation
* Competitive hourly or monthly pay based on experience.
* Long-term, stable position.
* Flexible remote work.
* Performance bonuses available based on collections and operational improvements.
To Apply
Please include:
1. A summary of your U.S. medical billing experience.
2. Which Electronic Health Record (EHR) systems you have used.
3. Your experience with behavioral health billing.
4. Your experience with Personal Injury (PI), Motor Vehicle A
5. Which insurance carriers you have billed.
6. Your average monthly claim volume.
7. Your experience with claim denials and appeals.
8. Your expected hourly or monthly compensation.
Screening Questions
Please answer the following when applying:
1. Describe your experience with U.S. behavioral health billing.
2. Have you worked with motor vehicle a
3. Which EHR systems have you used (SimplePractice, TherapyNotes, Kareo, etc.)?
4. How do you handle denied claims?
5. What is your experience with insurance verification and prior authorizations?
6. What KPIs have you been responsible for tracking?
7. What time zone do you work in, and what hours are you available?
8. Why do you believe you’re a great fit for Collision Counseling?
