full-time marketing administrator

# Full-Time Marketing Administrator

**Facebook Ads, Google Ads, Service Fulfillment & Customer Support**

## About the Position

We are a growing U.S.-based life insurance and marketing company looking for a sharp, dependable, and highly organized **Marketing Administrator** to join our team full-time.

This position will assist with the administrative and operational side of our Facebook and Google marketing campaigns. You will also help fulfill services for clients, manage internal systems, communicate with customers, and make sure tasks are completed accurately and on time.

This is not strictly a creative marketing position. It is a combination of:

* Marketing administration
* Facebook and Google Ads support
* Client and service fulfillment
* Account setup
* Campaign tracking
* Troubleshooting
* Customer service
* Back-end operational support

We are looking for an **A-player** who is intelligent, resourceful, detail-oriented, and capable of solving problems without needing constant supervision.

## Compensation and Schedule

* **Pay:** Approximately $6 USD per hour
* **Hours:** 40 hours per week
* **Position Type:** Full-time
* **Schedule:** Monday through Friday
* **Working Hours:** During agreed-upon U.S. business hours
* **Location:** Fully remote
* **Pay Frequency:** [Insert weekly or biweekly]

This is intended to be a stable, long-term position with opportunities to take on greater responsibility as the company grows.

## Primary Responsibilities

### Facebook Marketing Administration

* Assist with setting up and organizing Facebook and Instagram advertising campaigns.
* Create campaigns, ad sets, and advertisements based on instructions and approved templates.
* Upload advertising images, videos, headlines, copy, and landing-page links.
* Confirm that campaign settings, budgets, targeting, and tracking are entered correctly.
* Review campaigns for errors before they are launched.
* Monitor campaign delivery and identify basic issues.
* Check for rejected ads, disabled campaigns, account restrictions, or tracking problems.
* Help manage Facebook Pages, Business Managers, ad accounts, pixels, and connected assets.
* Maintain accurate records of active campaigns, budgets, clients, and results.
* Escalate major advertising issues to management when needed.

### Google Marketing Administration

* Assist with setting up and maintaining Google Ads campaigns.
* Create and organize campaigns, ad groups, keywords, advertisements, and extensions.
* Update campaign budgets, targeting, schedules, and other settings based on instructions.
* Review search terms, campaign performance, and conversion tracking.
* Help identify basic issues with spending, call tracking, landing pages, and ad delivery.
* Confirm that phone numbers, website links, tracking codes, and campaign information are correct.
* Maintain organized records of Google Ads accounts, campaigns, clients, and performance.
* Communicate any unusual changes or problems to management quickly.

### Client and Service Fulfillment

* Help complete the setup and delivery of services purchased by clients.
* Create client accounts and organize required information.
* Collect missing documents, login information, forms, or account access.
* Follow internal checklists to make sure every service is fulfilled correctly.
* Update clients on the status of their setup or marketing services.
* Coordinate with other tea ---------- mbers when multiple departments are involved.
* Confirm that completed services meet company standards before marking them finished.
* Follow up on incomplete tasks so clients do not get forgotten.
* Maintain accurate fulfillment trackers and customer records.

### Customer Service

* Communicate with clients through email, text messaging, phone calls, and internal platforms.
* Answer basic questions about account setup, marketing services, billing, and fulfillment.
* Provide clear and professional updates.
* Help clients understand what information or action is required from them.
* Handle minor customer concerns calmly and professionally.
* Document customer conversations and important account updates.
* Escalate technical, billing, or performance-related issues when necessary.
* Maintain a helpful and positive customer experience.

### Administrative Support

* Update spreadsheets, CRMs, dashboards, and internal tracking systems.
* Organize client files, marketing assets, login information, and account records.
* Complete recurring daily and weekly administrative tasks.
* Review information carefully for mistakes or missing details.
* Prepare status reports for management.
* Help improve checklists, templates, and standard operating procedures.
* Assist with other marketing and operational tasks as the company grows.

## What We Are Looking For

The ideal candidate is:

* Extremely organized and detail-oriented.
* Comfortable working with technology and learning new software.
* A strong critical thinker and problem-solver.
* Proactive and capable of taking ownership of tasks.
* Dependable and consistent.
* Able to follow detailed instructions without skipping steps.
* Comfortable managing multiple clients and deadlines.
* Able to recognize when something is incorrect or incomplete.
* Professional when communicating with customers.
* Comfortable asking questions when clarification is truly needed.
* Able to search for solutions and troubleshoot basic issues independently.
* Fast, accurate, and responsive.
* Interested in working with the company long-term.

## Required Skills

* Excellent written and spoken English.
* Strong computer and internet skills.
* Strong attention to detail.
* Professional customer service and communication skills.
* Experience using Google Sheets, Google Docs, Gmail, and Google Drive.
* Ability to learn new software quickly.
* Ability to manage multiple tasks and deadlines.
* Ability to follow checklists and documented processes.
* Stable and reliable internet connection.
* Dependable computer and backup working arrangements.
* Quiet and professional remote work environment.

## Preferred Experience

Experience in any of the following is strongly preferred:

* Facebook Ads Manager.
* Meta Business Manager.
* Google Ads.
* Digital marketing administration.
* Marketing agency support.
* Client onboarding.
* Service fulfillment.
* Customer service.
* GoHighLevel.
* CRM management.
* WordPress or website builders.
* Landing pages and online forms.
* Call-tracking software.
* Zapier, Make, or other automation tools.
* Canva.
* Life insurance marketing.

Previous Facebook or Google advertising experience is preferred, but we will consider a highly intelligent and capable candidate who learns quickly.

## What Success Looks Like

You will be successful in this position when:

* Client services are fulfilled accurately and on time.
* Facebook and Google campaigns are set up correctly.
* Important account issues are identified quickly.
* Clients receive professional and timely communication.
* Trackers, systems, and account records remain organized.
* Tasks are completed without constant reminders.
* Problems are solved before they become larger issues.
* Management can trust that assigned accounts and fulfillment tasks are being handled.
* Clients do not fall through the cracks.

## Performance Expectations

You will be expected to:

* Respond to internal messages promptly during working hours.
* Complete assigned tasks by their deadlines.
* Provide clear updates on unfinished or delayed work.
* Double-check your work before marking tasks complete.
* Protect all company and client information.
* Maintain accurate records.
* Communicate immediately when you discover a problem.
* Accept feedback and make corrections quickly.
* Continuously improve your skills and understanding of our systems.

## How to Apply

Please include the following in your application:

1. A brief introduction about yourself.
2. Your previous experience with Facebook Ads, Google Ads, marketing administration, customer service, or client fulfillment.
3. A description of the marketing platforms you have used.
4. An example of a technical or administrative problem you solved.
5. An explanation of how you stay organized when managing multiple clients and deadlines.
6. Your current availability.
7. Confirmation that you are comfortable working 40 hours per week at approximately $6 USD per hour.
8. A short voice recording introducing yourself and explaining why you would be a strong fit for this position.
9. A screenshot or example of a spreadsheet, tracker, campaign, or system you have managed, with any private information removed.

Please begin your application with the words **“MARKETING A-PLAYER”** so we know you carefully read the complete job description.

Applications that do not follow the instructions may not be considered.

## Important

Please do not apply if you:

* Regularly miss deadlines.
* Require constant reminders.
* Have difficulty following detailed instructions.
* Are not comfortable communicating with customers.
* Are unable to work consistently during scheduled hours.
* Frequently make careless mistakes.
* Are unwilling to learn unfamiliar software.
* Are only looking for a temporary position.

We are looking for someone who wants to become a dependable and trusted member of our company for the long term.