Full Time
6
40
Jul 31, 2026
Job Summary
As a Billing Specialist, you will be responsible for processing client payments, maintaining accurate billing records, resolving payment issues, and communicating with clients regarding their accounts. You will work closely with multiple departments to ensure accounts remain accurate and up to date.
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Responsibilities:
Process daily client payments accurately and efficiently.
Contact clients regarding declined or past-due payments.
Assist clients with updating payment methods.
Review billing accounts for accuracy and resolve discrepancies.
Process payment arrangements when appropriate.
Maintain detailed notes and documentation in the CRM.
Respond to billing-related phone calls,
Work closely with the Fulfillment and Customer Service teams to resolve account concerns.
Follow company policies and payment processing procedures.
Ensure all client information is handled securely and confidentially.
Meet daily productivity and quality expectations.